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“I have been here a couple of times and I’ve had great assistance! Megan is kind caring and takes time to find out what we really need and help us out quickly.”
“Dominik is the person you want helping you at the S. Hill location in Spokane. He's patient and kind and walks you threw the issues you're having. You'll leave feeling well taken care of. Thank you, Dominik!”
“Jullian and Steven and the rest of the staff were awesome. They were extremely busy, and they stayed very professional, courteous, and fun. They worked out a great deal for us, and literally kept our business with Verizon. Will definitely be going back here for anything I need.”
“Keith was awesome! He was extremely polite, professional, attentive, knowledgeable, patient, helpful and caring. He went above and beyond to to resolve my phone glitch. He even showed me the great value by getting a new phone at an extremely affordable price. He also convinced me to switch my internet from Xfinity to AT&T which saved me so much money than before by bundling my AT&T Phone and internet service.
Brian, the other conscientious agent helped me so much too, by switching all the information from my old phone a Samsung 21 to the new Samsung 25 FE. He was very thorough, knowledgeable patient, efficient, and kind. He made sure I was satisfied with all the changes.
The following day I had more questions and I spoke to Nick who reassured me not to worry and when I went back to the store Patrick was very patient, efficient, knowledgeable and helpful in resolving my concerns. I'm very Happy with the Excellent Customer Service that Keith, Brian, Patrick, and Nick provided. I felt valued as a customer.
I'm thrilled that such a reliable and trustworthy company like AT&T provides such a wonderful option to bundle my internet and phone service ar such an affordable cost.”
“Great customer service! After being ignored for over 15 minutes as if we were ghosts by ATT employees we left and went to Verizon. The young man immediately greeted us even though he was alone and already with a customer. He was alone and quite a few people came in and he acknowledged all of them.”
“I cannot express enough how amazing and helpful the staff at sunset was! They truly went above and beyond, and all three worked together to give us the best experience. I also really need to give a shout out to the previous manager of the sunset location, Angela. If it wasn’t for her consistently being helpful, patient, and brilliant- we would have never stepped foot in the store in the first place. Keep it up sunset, and THANK YOU Angela for ALWAYS patiently and efficiently answering all of my questions!”
“My favorite cell phone store.
Hollie is amazing 😍 and very knowledgeable. She is always so helpful with advice and best affordable plans.
Taylored to each family or individual?
I believe they offer screen repair, and screen insurance?
I can not Thank Weconnect enough.”
“Definitely the first time I have ever gone into a phone store and gotten great customer service Kenden was very helpful and prompt on getting me switched over to AT&T from T-Mobile and by helping my husband set up an appointment with the mobile repair service to get his screen fixed. Definitely a 10/10 we will continue to come to this store even though it’s a 45 minute drive from our home. Thank you kenden for your amazing customer service.”
“My deaf daughter needed a new phone and we chose one phone then changed our mind for a better phone half way through the the process of set-up, Damon was very patient and understanding with us. He was great! I dont think improvement is neccessary, except maybe to offer a bottle of water while waiting through the process of set-up? Even though the store had air conditioning, it was really hot outside before we arrived.”
“Tyrese and Seth helped me out with a problem and they were amazing and I couldn’t be more pleased with the outcome would recommend to go see these guys at north town they are the best”
“After being with T-Mobile for years, they decided to take us off our plan and move us to a “newer” plan. This plan was NOT only more expensive, but came with limited benefits. I had the opportunity to visit this location where Ethan did his thing & took care of me. He had the patience to work with me past closing hours just to get me home with my new service. He went above and beyond. As a new customer, the experience at this location was unmatched. Thank you, Ethan! :)”
“Although it was super busy and there was a bit of a wait time, Jordan made our experience great! He was very polite, helpful, and made our experience fun!
Cody was very knowledgeable and helpful as well”
“I was heading into town and was going to be arriving right at 7 when they closed and only had to drop off my trade in phone. I called and Sam answered and told me he would let me in when I arrived and no worries if it was a few after 7. Well I apparently called the wrong store because I went to the one by Fred Meyers and got it turn in. About 15 after 7 poor Sam called to see if I’d still be stopping by to do the trade in. I apologized profusely and Sam was completely understanding. although I didn’t do my actual business here, Sam was great by staying late and I’d definitely recommend! Awesome customer service!”
“Alex was amazing! I showed up pretty early along with a few other customers and he was attentive to everyone who walked in. He explained all the deals currently available & helped me get a new phone as well as setting up an account with Verizon. He made the whole process feel smooth & I got the last sage green phone *evil laugh* 10/10”
“I went to get my phone replaced while traveling and Gabriel helped me out and he was incredible! He was able to get me set up, give me a great deal, and help with the issues I had.”
“I came in and needed help with my son’s phone and ended up getting a new phone for myself and switching a ton of lines on one plan and McKenzie and the other female staff worker were absolutely fabulous. They were so patient, helpful, kind, and everything worked out”
“Paul, if that's who the assistant manager is, was very helpful, but the other guy who works there, kind of older with glasses, (I think) his name was Aaron, was the best!!!! He 1000% knows what he's doing and isn't shy about making that known when needed. I was having a port limbo situation and he sat on hold for probably 30 minutes for me and stayed joking the whole time. He isn't just trying to get a commission off you which means a lot in that industry!!! He actually has HUMILITY!”
“Went in to get my phone straightened up.Gaberial was in there, and took care of it. Appreciate the time you took to fix my problem, Gaberial. Excellent customer service.”
“It Has Been My Personal Wireless Cell Company For 18+yrs Now I Wouldn't Change To Any Other Cell Phone Company Cuz This Is A Great Company To Be With That's In My Opinion Only.. TY Cricket For Ur Business From A Very Well Appreciated Long Time Customer..”
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“5 stars to Josiah! who was so helpful when I came in to his store with my phone that did not have service for days. After spending roughly 7 hours, close to 2 hours every day, talking to Verizon representatives over the phone trying to make my device work still my device did not have service. I showed up to Josiah's store and he kindly, friendly, chatty and patiently worked on my phone for about 30 minutes using all his technical skills, then even more technical skills he figured it out and put my phone to work. He definitely was a blessing to me!”