Nelson's Automotive has built a strong reputation over its 43 years in business, known for providing quality service on Japanese, domestic, and European vehicles. They are one of the few shops north of CDA that work on European cars and also service several classic and muscle cars, with a special focus on Subaru. The shop stocks a large inventory of Subaru parts, aiming to earn customer trust. Customers consistently praise the friendly, professional, and knowledgeable staff. Many highlight the quick and thorough service, often receiving a loaner car while their vehicle is being repaired. The team is commended for clear communication, detailed documentation, and timely updates, which help customers feel confident and informed. Nelson's Automotive is known for completing repairs within the estimated timeframe and providing fair, honest service without unnecessary charges. Clients appreciate their ability to accommodate urgent repairs and appointments, even for those traveling through or living far away. The staff’s helpfulness, attention to detail, and genuine care for both vehicles and customers make Nelson's Automotive a trusted choice. Overall, the shop is recognized as a reliable, friendly, and skilled automotive repair facility that values customer satisfaction and long-term trust.
Did a good job and wasn’t very expensive and very good at answering the phone and communicating with me
December 2025
Thanks again for finding an unexpected and difficult diagnosis to solve our problem. Not sure any other shop possesses the skill to do what you’ve done. Your never gave up and far exceeded the call to duty. Well Done!
December 2025
It cost what they quoted and they got the work done the next after dish.