“Purchased a Springfree trampoline and the entire process was easy. We went to the Carol Stream location, where I was able to see the trampoline and my kids were able to test it out. There was no pressure to buy and the order process was easy. It was delivered and installed quickly and efficiently.”
9:30AM - 9:30PM
1540 Golf Rd, Schaumburg
Department Stores
“Just like any other TJ Maxx, if you have time to hunt and search, you may find good deals. Not too of the line but good quality, on line is always a better variety”
“Price wise it's not bad for most things. That's if you can find a price. Some of the pricing wasn't readily viewable. The atmosphere of the store was nice reminding a bit of a lodge without the wood everywhere. Now the real issue I had was outdoor.
While the store can give off a Ross vibe, my concern wasn't marketing strategy but looking for outdoor stuff. It felt hodgepodge and clustered. More like accessories than actual stuff I'd use as an avid outdoorsman. They did have a few things I liked but in comparison to bulk of this section I'd say 15%. And then as the store pushes the outdoor marketing, I felt like the pet section was bigger and had more to offer.
I think with a little more clearer organization and a aisle or three expansion in outdoors, this would be a well rounded store. As it is right now it's more of a toe dippers introduction into outdoor adventures as seen on family TV. But for what it is and reasonably priced I can see the family oriented market being satiated for a while.”
9AM - 10PM
303 IL-83, Elmhurst
Department Stores
“Kohl's has a great associate that work at the Sephora makeup counter. She was very knowledgeable & assisted me in locating the perfect shade of matte lipstick by Lancome 274 French tea, it looks beautiful on me!”
“I like Kohl's!! They've Got Really good things for reasonable prices!!! Plus I love Homeworx candles by Harry Slatkin!!! Beautiful scents with good prices especially when they're on sale.”
“Yesterday I was fortunate enough to go into your VonMaur Store in Bloomington/Normal Illinois. It should be noted that my friend and I received incredible customer service from Karen in women’s clothing, Ann in Jewelry and from a gentleman who helped us in Men’s Clothing. All three Sales Reps were juggling other people while we were shopping (and asking questions as well) and they showed extreme adaptability, knowledge of inventory, patience, and kindness. We were seriously going to walk out with nothing when Karen asked us to try a couple of different dresses and in different sizes and to make a long story short, we both bought the last dress that each of us tried on because of her incredible salesmanship and knowledge of the product, material and fit! A great experience to shop in your stores and she even surpassed the attention test that I always attributed to only boutiques.”
“I had a wonderful shopping experience thanks to Shivani. From the moment I walked in, she was friendly, professional, and genuinely focused on helping me find exactly what I needed. She took the time to understand my preferences, offered great recommendations, and made the entire experience enjoyable and stress-free. Her attention to detail, patience, and exceptional customer service truly stood out. Shivani went above and beyond to ensure I was happy with my purchase. Nordstrom is fortunate to have such a dedicated and talented team member. I highly recommend asking for Shivani if you’re shopping at Nordstrom!””
“Taqveem was really nice and patient and helpful. It's a great feeling when someone is helpful kind and will help you decide on a pair of shoes when you are confuse and can't make up your mind.So having a sales person like Taqveem helping you it makes a great experience! Thank you for being an awesome sales lady!!!!?”
“The retail world is going bonkers, but Nordstrom is holding steady as the classy, well stocked, well staffed, friendly retail store they've been known to be! Great service never goes out of style!”
“This Meijer is huge and I've never seen it busy, even on the weekends! The grocery side of the store can get a little busy but the center household/clothing section and the home improvement section on the other side is always empty. If you walk around for long enough you'll start finding the secret clearance sections!”
9:30AM - 9:30PM
5555 S Brainard Ave, Countryside
Department Stores
“This place is amazing!! I will make the 20 minute drive for this location! My local tjmaxx is bone dry and a mess. This Tjmaxx and home goods location is the mother load and has ofc great prices! 10/10 love it!”
“Stopped in for an Amazon return, line was long with people, only one girl working the returns, she knocked them all out and I didn't wait more than 6min. Quick and easy! Even picked up a new shirt with the coupon before walking out. Thanks”
9:30AM - 9:30PM
2099 1/2 N Mannheim Rd, Melrose Park
Department Stores
“Customer service was surprisingly excellent. I was asked by more than one person there if I needed help or if they could do anything for me. I think I was asked four times by different people and twice by one man. That's really excellent. They can be proud of that.
Found another cologne that I like. I like the Arabic colognes of Oud wood. Lately they have had quite a few. Should have bought the one box that they had of a different type but still Arabic. Quite nice. These better colognes surprisingly are in the cheaper section, not in the boxes that are locked up.”
“⭐⭐⭐⭐⭐ Exceptional Service from Anna W!
I had such a wonderful experience at Nordstrom Rack thanks to Anna W in the fitting room area. She was incredibly friendly, professional, and attentive from the moment I arrived. Anna went above and beyond to help me stay organized, check for different sizes, and make sure I had everything I needed during my shopping experience.
Her positive attitude, patience, and genuine willingness to help made a huge difference and turned a routine shopping trip into a great one. Employees like Anna are a true asset to Nordstrom Rack. Thank you, Anna, for providing outstanding customer service and making me feel valued as a customer!
Highly recommend recognizing Anna W for her excellent work! ⭐⭐⭐⭐⭐”
9:30AM - 9:30PM
1444 E Golf Rd, Schaumburg
Department Stores
“I like this store a lot and I bought lots home furnishing items from it. They help me carry a rug to my car before.
But today I went to return two items and this staff looked at me and pointed at everything behind him and said, if you can find a spot to put these on that shelf, I will process your return. He wasn’t joking or just trying to be funny. Not nice. He did process my return but why do you have to say that to me. It’s okay to feel overwhelmed but why take it out on me.”
“Although customer service wasn’t able to help me with what I needed I’m not going to be sour grapes and give them a bad review because their customer service was excellent and they did exactly what they were supposed to do. I didn’t get the results I liked, but they were still very good at what they did.The store is extremely well stocked with a huge variety of items!Each department has a good variety of items and sizes and the racks are extremely full.The store is easy to get to from the parking lot. It is very clean well designed and easy to find what you need.”
“Furniture department: I hate shopping but I do love poetry. In the halls of Macy's, where furniture gleams, We wandered, lost, in search of dreams. My wife's picks awaited, yet unseen, Till Tammie Johnson, our guide, intervened. No mere saleswoman, but a beacon bright, She led us through that labyrinthine night. The sofa we sought, with cushions bound tight, She warned us wisely, with words of insight. No hourly wage, just commission's embrace, Yet Tammie's warmth lit up the space. Custom colors revealed, a saving grace, With just a wait, our desires in place. Two sofas, a love seat, ottomans tall, Under Tammie's care, we answered the call. Detailed, knowledgeable, friendly, and real, A gem in the retail world's endless wheel. So here's to Macy's, and Tammie's grace, In the furniture department's bustling race. For in her hands, we found our place, A testament to Macy's, and Tammie's embrace.”
“So… love this store it sells itself…shoes were almost as cheap as tjmaxx… bought close to $200 worth of stuff.. and I don’t feel cheated in anyway…store staff is not there to cater to you and you are free to roam”
“I had an excellent experience... I purchased furniture online which didn't fit into my daughter's apartment... I had to go through the store for a refund and Darius I believe his name the store manager was very helpful and patient with me... He is awesome... His manager of the furniture department Mariah I believe is her name helped me as well. The store was fully stocked and clean. Whenever I'm ever in that area, I'll surly shop there.... And the employees were very helpful...”
“I always have a good experience at this location. They had plenty of perfume and toiletries. I was happy to find 2 pair jeans for the price of one. Although the line was long checkout was quick”
9:30AM - 9:30PM
19B Golf Center, Hoffman Estates
Department Stores
“⭐️⭐️⭐️⭐️⭐️ Mia M – Absolutely Outstanding!
I just have to recognize Mia M for her incredible service! She was so kind, polite, and attentive to every detail. Even at 7 PM, she was still smiling and full of positive energy, treating everyone with genuine care and respect.
Mia M truly went the extra mile to make sure every customer was happy. When I told her how amazing she was, she smiled and said, “I just love my job.” That really says it all!
Mia M, you are the best! This was a $10,000,000 service experience — absolutely top-notch! Management should know how lucky they are to have someone like her on the team.”
9:30AM - 9:30PM
300 Broadview Village Square, Broadview
Department Stores
“I go very often, because I find many things at a good price, such as clothes, shoes, kitchen and cleaning utensils, gifts for friends, well, I like the store, I recommend it.”
9:30AM - 9:30PM
62 Danada Square W, Wheaton
Department Stores
“Thank you to the cashier Irena! On 2/16 I took my niece shopping and to what we thought was just a single top, Irena caught that it was a two piece set. I would have been upset if I left and found out I paid a price for two tops and only recieved one. Not only did Irena catch this, she then proceeded to find the matching second top!”
“I recently visited JCPenney for the first time in many years, and the experience reminded me why in-store shopping still has its own kind of magic. I decided to stop in on Black Friday, mostly out of curiosity, and I was genuinely surprised by how many great deals I found. From clothing to home items, the discounts were impressive, and I ended up picking up far more than I expected simply because the prices were too good to pass up.
What stood out most was how enjoyable it felt to actually browse through the store. There’s something refreshing about seeing the merchandise in person, feeling the fabrics, comparing colors, and stumbling across unexpected finds. It’s an experience that clicking buttons online just can’t replicate. Walking through the aisles brought back a bit of nostalgia too—JCPenney has that familiar department-store charm that’s increasingly rare these days.
The store was organized, easy to navigate, and the staff was helpful even with the holiday rush. Instead of dealing with shipping delays or guessing how something will look when it arrives, I left with everything I wanted right away.
Overall, my return to JCPenney was a pleasant surprise, filled with great deals and the simple enjoyment of shopping the old-fashioned way. It definitely won me back.”
9:30AM - 9:30PM
38 Danada Square W, Wheaton
Department Stores
“This one is more chill that the other ones since it’s not a combo with tjmaxx. I like it there and the workers are nice. Less of a selection though since it is slightly smaller.”
“Located in the Chicago Fashion Outlets, this Bloomingdale's Outlet had the best selection of men's higher end designer fashions all together than any other outlet stores around. The items available are from very good brands like Boss and Vince (entire racks of choices) though not the highest end (since the parent department store wouldn't either), with selection larger than what you might see at the parent department store, but of course with everything at least 30% off. We wanted to try this one since many of the brands also has their own outlet store close by in the mall. But unless there is a big sales going on in the brand outlet store (which wasn't the case during Father's Day), this store will have better prices and an almost equal selection. Recommend that if you like a particular brand, check out the selection here before purchasing anything in the brand outlet store.”
9:30AM - 9:30PM
1127 E Rand Rd, Mt Prospect
Department Stores
“Jalissa was the best associate I have come across in retail this year! She was pleasant and very helpful in making sure I received what I needed - a gift receipt. In my scramble I didn’t even think about that as an option! I’ll definitely shop here again just to see her smiling face!!”
“This Macy’s has always been one of my favorite stores at Woodfield Mall, even dating back to when it was Marshall Field’s. It’s a great anchor store with a wide selection and a layout that makes it easy to spend time browsing.
The store is three stories, so you can find a little bit of everything—from clothing and shoes to makeup, handbags, and home goods. I especially love the purse and shoe selection here, which always seems to have a great variety of styles.
One of my regular stops is the Clinique counter. It’s my go-to for skincare products, and I’ve always had good experiences there when shopping for face care.
The only small downside is that the perfume counters can sometimes feel a bit pushy, but that’s fairly typical for most department stores. It doesn’t take away from the overall experience.
Overall, this Macy’s location has a great selection, plenty to explore, and it’s always a store I enjoy visiting when I’m at Woodfield Mall.”
“I was there with My Girlfriend & we got what we Needed & I Had A Puckup Order Told them Via App & My 2 Bag's of Cat Litter were out in Less Then 5 Minutes!!! Police Followed Me in Her New Car But Being A Nine Year Sober Drunk,I Know How To Be Responsible...So He Went Around in a Huff!!!?”