Verizon at Addison is known for its excellent customer service and knowledgeable staff. The store offers a range of mobile, 5G home internet, and business solutions. Customers have praised employees like Herb and Elizabeth for their patience and willingness to help. Herb has been noted for his attentive support, taking the time to address concerns and even contacting Apple support to resolve issues. Elizabeth has been recognized for her clear communication and efficiency in assisting customers with phone exchanges. Kamal has also received praise for his dedication, staying after hours to ensure customers successfully set up their new devices. The store is described as clean, spacious, and typically has short wait times, making it a convenient place for various mobile needs. Customers appreciate the option to schedule in-store appointments or place online orders for pickup, making the shopping experience even easier. Overall, Verizon at Addison is highly recommended for its friendly atmosphere and reliable service.
Thank you Jose for all help with upgrading me to my new phone. Jose is very knowledgeable, respectful and was patient with the whole process. I would highly recommend this store to anyone looking to upgrade their phone. Thank you and I will definitely do business here again.
April 2024
My iPhone was acting up and decided to stop by here. Herb was extremely helpful and listened to all my concerns and tried his very best to get my phone situated. He was patient with me and took the time to also call Apple support regarding my iPhone. I would revisit this location again for any concerns on my phone, or plan.... read full comment
March 2024
Nice store. Clean. Great selection. Super friendly and helpful staff.
