Chase Bank provides checking, savings, and mobile banking services. This particular branch receives exceptional praise for its outstanding customer service. Multiple reviews describe the staff as above and beyond, wonderful, warm, and phenomenal. Customers report being greeted warmly and made to feel like the most important customer in the world. The service is consistently highlighted as exceptional, class-leading, and outstanding. Staff members are noted for being polite, proficient, professional, timely, and trustworthy. They are described as having a wonderful personality, being kind, caring, friendly, and super helpful, which makes customers feel comfortable. This high level of customer-centric service has led customers to move all their banking to this facility. Reviewers with decades of banking experience call this the best branch and the best banking experience they have ever encountered. They strongly recommend the branch to others for its exceptional treatment and professional service. Deposit products are provided by JPMorgan Chase Bank, N.A., Member FDIC.
Chaise helped us with a number of questions at the counter and was incredibly helpful!
June 2024
This is the best branch u can ever go to, I do all my business and personal transactions only from this branch, no matter where I am when I am in chicago, Ana, judy, and Maggie and all the other staff are above and beyond .
February 2023
It's a very good bank and people are nice, interest rates on savings/checking are not as good as other banks.
