“Within in minutes of walking in Ashley, salesperson Diego knew exactly what I was looking for and showed me the options the store had. His patience and humor made the sale inevitable. Great experience and an awesome salesperson! Will definitely shop there again!”
“Dennis and Ryan took amazing care of us and answered all of our questions. They were very knowledgeable and made the buying process smooth and seamless. We recommend their store and sleep number to anyone interested in better sleep and quality customer service.”
“If you find the right employee, they will make your visit worthwhile. My boyfriend and I were looking for a new sectional so we stopped at the RoomPlace. Upon first walking in, we were ambushed multiple times by the same woman. We made it very clear that if we need help we will find someone. She finally backed off and we went looking around. Brian Shay offered us help once and then walked away, giving us the space we needed. When we had questions, we were more willing to find Brian and ask him for help, as opposed to the woman who kept following us. He provided the information we needed and we went on our way. The next few days went by and I sent him an email. ON HIS DAY OFF, Brian replied to emails in a timely manner and was able to work with us to find what would get us the best deal. We really appreciate Brian's help and look forward to speaking with him again when we are ready to purchase more furniture.”
“Our experience at Mattress Firm was nothing short of outstanding, thanks to Michaela. From the moment we walked in, she made us feel welcome and never once rushed us. Even though we were probably the most indecisive couple she’s ever helped.
Her patience was remarkable, and her product knowledge was beyond anything we expected. Michaela took the time to explain every option in detail, answered every question with genuine care, and helped us make a decision we feel great about. She truly went above and beyond to make sure we found the perfect mattress. She is a true professional.
If you’re shopping for a mattress, do yourself a favor and ask for Michaela at the Algonquin store. She’s the reason we’ll be recommending Mattress Firm to everyone we know.”