Old Navy is an apparel and accessories brand for the entire family, featuring everything from jeans to comfy fleece and activewear. The store is described as immaculately clean, organized, and attractive. Reviews consistently note the friendly, helpful, and fun staff. The clearance section is very big. Customers love the clothes available for women, men, and children. However, some note that products could be organized better by size, as items like jeans are not folded well to show sizes easily, requiring customers to unfold them. There can also be a limited variety of sizes in store for specific styles. Because of this, many find it easy to order online and return in store. The store offers free pickup services, but masks are required for in-store shopping. Overall, it is seen as a good store that has changed for the better.
