O'Reilly Auto Parts store #5869 in Algonquin, Illinois, is known for its helpful staff and quality service. Customers frequently praise the staff for their friendly and attentive assistance. One employee, often mentioned, goes above and beyond by coming out to customers’ cars to ensure they get the right parts, especially when heavy items are involved. The staff is also appreciated for their quick and efficient service, such as replacing batteries in just a few minutes and installing them on the spot, which saves customers time and money. Many reviews highlight the store’s excellent customer service, with staff members like Jonathan and Joe receiving special thanks for their helpfulness and professionalism. Customers value the store’s wide range of parts, tools, and accessories, along with services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also offers brake rotor and drum resurfacing and a free Loaner Tool program for project-specific needs. Overall, this O'Reilly location is well-regarded for its knowledgeable staff and commitment to providing a positive shopping experience, making it a trusted place for car parts and services in the community.
The customer service teammate at O’Reillys Did an amazing job helping us switch out our battery even though it was after hours . Thank you so very much Mr. Lalo
October 2025
Very thankful for Mr Ortiz, he help me so much with my battery problem, I really appreciate how professional and helpful he was.
July 2025
Parts for my tune up in 5 minutes and out the door ,always like quick service
