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“Joyce Ingoffo is an amazing person!! I can’t recommend this location enough. She was professional, so friendly, and helpful. The units are clean and ready same day. She looked to get us the best rates and was really genuine in looking out for us!!”
“I had the best experience talking with Tom today. The best customer service I have had in a very long time. He was very helpful and the place is extremely clean.”
“Megan was AMAZING in helping me get my account information set up as well as handling some damages that accrued inside of my storage unit. She is super sweet and definitely gave me some kindness back into my stressful day. Thank you for everything! (:”
“I haven’t moved in anything but I visited the Carpentersville location on Randall Avenue and I was impressed by how new, clean and safe the facility is. Steve is very personable and easy to talk to. He seems to care for his clients’ needs, feelings, and expectations. I would recommend to my friends.”
“Best service I’ve ever experienced at a storage Comapny. Michael was professional and went out of his way to explain things in full detail about the procedures and policies of the company. Five stars!”
“I had a great experience moving my items into the unit. Paula was very helpful in helping me understand what options I had if I ever wanted to upgrade to another unit. She even gave me a tour of the building and showed me where everything was located.”
“Highly recommended!! This place is a very nice, practical storage option. The lease process is very simple and the onsite staff - Berly, the beautiful and bodacious - is very helpful.”
“We work as movers and deal with storage facilities all the time, and the service we got here was on another level. Micheal helped us find the right unit and walked us through everything with a smile on his face the entire time.
That kind of attitude really stands out because we don’t get it at every storage place. He was patient, knew his stuff, and made a stressful move day feel easy.
If you end up at this facility, ask for Micheal. We appreciate people like him who actually care. Highly recommend.”
“Ms. Lori is great she helped me to find storage what exactly I were looking for my move she is so helpful and friendly I am so pleased with her service I wanted to tell management that I never had great experience before with any other storage representative Lori has great attitude and managerial skill me and my husband will always remember for her great service thank you GOD BLESS HER”
Open 24 hours
243 North Western Avenue, Carpentersville
Self Storage
“To start off Taishima was very nice and helpful the whole time. She helped me while I was in a rush and had to get things moving along! What a great person and experience”
“I been in others cube smarts locations ....i would recomended this one ..the guy from the office its pretty good and 5 star costumer service ..the units itself from this location are the most clean i had seen so far from other locations”
“Worked with Filip at the LITH location and he was very helpful during the whole process. The location is very clean and well put together. I would highly recommend to anybody looking for a climatized storage unit.”
“Mike was very helpful when I vacated my storage units. He went out of his way to clarify the date that I moved out so that I wouldn't be billed for the next month. Thank you!”
“I've had three storage units at CubeSmart in Crystal Lake, IL. Very professional and friendly staff... I've worked with Tori several times, she's great.”
7AM - 7PM
2000 S Eastwood Dr, Woodstock
Self Storage
“Extremely high tech, very clean and helpful staff. The units have alarms built in, how cool is that?! I forgot to enter my code to disarm it and found the police showed up very quickly lol”
“This is the nicest storage facility you will find - clean, no smells. It’s even carpeted throughout! Even in the units themselves. Nice staff opens and closes the doors to the drive-in bays. The only caveat is the units are only accessible during the daytime. Fine for me but not if you need 24x7 access.”
“Exactly as advertised. I reserved a unit and when I went to follow up I found the facility clean and well maintained. It was well lit and easy to pull in for loading and unloading. Pricing is what I expected. Associate was friendly. All over it was a good experience.”
“Wow the staff here was some of the best I’ve seen I had a lot of questions and they were patient and helped me with everything just the level of professionalism they had was next level thanks again guys”
“Great!. Michelle was amazing! She made the entire process incredibly easy and stress free. She took the time to understand my needs and helped me choose the perfect storage unit for my situation”
“Easy to reserve, I did everything online. When i went to my locker that day - my welcome bag was inside. What i really appreciated was that the lock packaging was pre cut for me!!!”
“Thankful for Ebony's assistance that cleared up an issue with a wrong label for my unit.
✓The facility appears to be a geat place to store some of my extra belongings.”
“First I'd like to say thank you to Lori the owner for being so patient after I have had setback after setback with financial problems not only did they not cause a big issue about it but they could have auctioned my unit I was going on 4 months plus behind and today I was able to pay the full balance at once and keep all of my belongings that I have spent years getting for my business tools Etc so I definitely give this business five stars for having good compassion and an absolute astonishing management.
!!”
“I have been using this company for many years to send shipments to Europe. Their service is always reliable, efficient, and completely trouble-free. I also know they handle various types of transport, including vehicle relocations. I highly recommend them for their professionalism and excellent customer service.⭐️”
“My storage unit was well cared for and clean. The prices are very fair and the staff are very kind and helpful! I highly recommend renting a storage unit from them if you are in need.”
“Great place, very fair and had the size I need 10x20. I had the unit for several years before no longer needing it, but I never felt like the price was unaffordable. They were very fair compared to other options on the area. I would recommend.”
“Angie is wonderful. I trust that my belongings are safe and know that every interaction will be handled with care and great customer service. I highly recommend this storage facility!”
Open 24 hours
1741 Weld Rd, Elgin
Self Storage
“Your location is less than 5 minutes from my home the unit is nice the property could use some cleaning at the end of the property there's a big pile of garbage people leaving their stuff other than that the staff is nice talk to the gentleman he seems nice your prices are awesome and your service on the phone with your agents are always pleasant and quick thank you for everything and have a happy and wonderful Thanksgiving thank you”
“The storage unit was very clean when I rented it, none of my items were damaged by weather or anything. The staff are very kind and understanding and quick to respond with any questions I had. Very good experience!”
Open 24 hours
8405 S Illinois Rte 31, Cary
Self Storage
“Diego Vega was the one to help me get into my rv space. He was very helpful and polite. He was able to find me a better spot for my trailer and made sure I knew where to go if I needed any further assistance. Very good forst experience with the company!”
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“Wonderful! The entire process was smooth, stress-free, and honestly better than I ever expected from a storage facility.
Heather is absolutely phenomenal. She went above and beyond to make sure I had exactly what I needed, answered every question with patience and kindness, and truly made the entire experience feel personal and easy.
The facility itself is spotless, well-lit, and feels very safe. Pricing is fair, access is
convenient, and everything is clearly explained with no hidden surprises.
If you’re looking for a storage facility you can actually feel good about using, this is the place—and if you’re lucky enough to work with Heather, you’ll be in the best hands possible. I highly recommend this location to anyone needing storage!”