“I received a pleasant surprise from the store manager Ernest today. I placed a curbside pick up order for New Year’s Eve, which was disappointing with some moldy bread and rotten vegetables. I called Customer service and they immediately refunded me for the items. But Ernest called me a week later and asked me to contact him when I arrived for my next curbside pick up. So at today’s curbside pick up, I asked for Ernest and he met me at the door and handed me a gift card for the shopping experience I had New Year’s Eve. This is why I continue to shop at the store. The quality of food is always excellent and curbside pick up is always a wonderful experience. It was a fluke and I understand it happens. Ernest made sure that I knew that customers are important at this location and took care of me in a wonderful unexpected way. Thank you, Ernest for making sure your customers are happy. I will continue shopping at this store and look forward to the great items I purchase and pleasant interactions I have with the employees who load my car and the wonderful management, taking care of any unsavory situations that are brought to their attention. What a great experience and once again, thank you Ernest for going above and beyond to make sure your customers are happy.”
“Super store with a wide variety of fruits, vegetables n grocery items. Decent prices n a very wide selection of ready to eat meals made fresh for busy house holds with busy schedules. Finally we have a great grocery store that supplies all your grocery needs in one place be it Italian, Polish, Mexican n Asian, Great Bakery n Butcher selection also. One stop shopping, very clean n organized. Love this store. Anne”
Walmart just launched Realm, its new 3D online shopping platform. To help you visualize what that means, imagine a virtual mall packed with bright colors, wacky landscapes, and cartoon avatars wandering around. Realm lets you browse "digital doubles" of real Walmart products by navigating through several make-believe worlds. "We believe this is the future of commerce," said Justin Breton, who leads brand experiences at Walmart. "It won't replace our website or app, but will complement them."
Target's new low-cost brand Dealworthy is rolling out this month in stores and online. With items starting at under $1, it is aimed at budget-conscious shoppers. The low prices on basics like phone chargers, paper plates and underwear will likely appeal.
Walmart is growing the number of its physical stores across America. The retail giant announced plans to open 150 new U.S. stores over the next five years while remodeling 650 current locations. This ambitious plan shows Walmart is still confident in real stores, even with online shopping booming. The chain currently operates over 10,000 stores nationwide.
Popular Florida-based grocery chain Publix is venturing into uncharted territory - Kentucky. Come 2024, Publix will unveil its inaugural Bluegrass State locations, comprising six stores sprinkled between Louisville and Lexington.