U-Haul Moving & Storage of Alsip offers a variety of services for local and long-distance moves, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage options. Customers appreciate the excellent customer service provided by the staff, who are described as friendly, calm, and detailed. Many reviews highlight the positive experiences with employees like Clarence, who showed understanding and compassion in difficult situations, such as cancellations and refunds. First-time renters also noted the easy rental process and the pride the staff take in their work. While the truck rentals generally meet expectations, some customers reported unexpected charges, such as for moving blankets, and faced delays in receiving support from customer service. Overall, the location is recommended for its friendly staff and efficient service, making it a reliable choice for moving needs.
The person that assisted us that day had excellent customer service, very nice, calm, and detailed. I will recommend anyone looking for great customer service to visit this location.
July 2024
Very professionally run shop. Truck was there waiting for me and paperwork was easy. Truck was clean and had no issues.
May 2024
Jazmine and Valerie, thank you. I can tell when people are proud to work where they work. First time renting a truck and between U-Haul’s easy process and the employee’s work ethic, I’d recommend this location to EVERYONE. I appreciate you both for your great customer service
