The Cricket Wireless Authorized Retailer in Alton is known for its friendly, knowledgeable, and helpful staff who go above and beyond to assist customers. Erica, the store's employees, is praised for her persistence in solving challenging issues and providing excellent customer service. The manager, Ashley, is also highly regarded for her expertise in finding the best and most affordable plans and phones for customers. Chantell is commended for her patience and assistance in helping an older customer with limited technology knowledge upgrade their phone. The store is described as a great place to visit, with the staff consistently providing exceptional service.
The man that waited on me was very kind and helpful! I will be back again. Thank you!
August 2025
I would like to give a shout out to Artavius B at cricket on 1837 Homer M Adams parkway ste E. Alton il 62002 you're an amazing kind person and you helped me when I needed it most thank you so much.
May 2025
Alexis was an amazing help with everything! Alton cricket is the only store we will go to!
