TCC is a Verizon authorized retailer offering phones, wireless service, 5G coverage, tablets, and home internet. The store provides award-winning customer service and is noted for its great and fabulous staff. Representatives are described as patient, understanding, and knowledgeable, helping customers quickly with upgrades and finding ways to save money. The experience is reported as excellent and awesome, with proceeds from purchases supporting the local community. Customers highlight the good and great experience, noting the staff's kindness and excellent service skills.