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“We rented a minivan for our spring break weekend trip with our kids. Anthony at the Round Lake location was great!! He made sure to explain everything and the entire process was hassle free!! We will definitely be going back there next time we next to rent a car.”
“Great place, I will give 5 stars but answering the phone on their end has been a hassle. I live only few minutes away so not the biggest issue personally. They helped bring me all my paperwork in order, got me a car asap, stayed in my budget etc. Jose the store manager even assisted me with complimentary offers due to the issues I had. The driver who drove me back to my destination after dropping off the car was well mannered and cool guy. I would recommend”
“Avis in Gurnee was great! Excellent customer service and the staff helped us remedy a problem we had from our rental that had been picked up at MDW. Highly recommend Gurnee Avis!”
“I picked up at Midway and was dropping off at this location. I had an issue with an add-on they added without my approval at Midway that almost doubled my expected bill. Both employees I interacted with at this location were very friendly early on a Friday morning, and one of them looked into the issue and quickly resolved it for me. I would definitely consider renting from this location if I'm in the area in the future.”
Car Rental
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“Excellent customer service,not only that. But Mike the manager really cares and takes care of US Veterans.If you need a ride,they will take care of you.Reasonable and very professional.That review was from 5 years ago. Last week I rented a vehicle. If it wasn't for Christian ,the Antioch Store, manager . That guy was most excellent, professional and most outstanding customer service. Great Employee .Caring, understanding and reasonable. Due to his professionalism I will be a Enterprise customer in the near future, again.”