Tractor Supply Co. in Antioch is praised for its exceptional customer service and knowledgeable staff. Many customers highlight a team member named Carolyn, who takes the time to help with specific needs, such as pet allergies and food recommendations. The staff is described as friendly, gracious, and always willing to assist, creating a supportive atmosphere for shoppers. The store is clean, organized, and offers a wide variety of products for pets and livestock, making it a convenient stop for all animal care needs. Customers appreciate the pet-friendly environment and the helpfulness of employees, who go above and beyond, even assisting with loading heavy items. Additionally, the store hosts unique community events that enhance the shopping experience. Overall, Tractor Supply Co. is recognized as a pleasant place to shop, with affordable prices and a caring team dedicated to making a difference for their customers.
The customer service in the store is amazing. First on the phone and also in person. What a great group of people!
December 2025
Dawn at this location (Antioch, IL) is absolutely phenomenal! Thank you Dawn for making our day ♥️
April 2024
Caroline is extremely knowledgeable and continues to answer every question I’ve brought to her regarding my chicken and duck flock. All the employees at this store are friendly, gracious and helpful.
