1705 West Campbell Street, Arlington Heights IL 60005
“Exceptional service. Friendly and kind. Always go above and beyond to help solve any issue. Over the past 5+ years I have always chosen this store over any other. Matt and all the staff are just super. Highly, highly recommend this Ace Hardware.”
940 W Dundee Rd, Arlington Heights IL 60004
“I have walked in to harbor freight and asked a person who was working and he got me to my destination of the store for what I need I am so happy for that customer service way to go keep it up and I will come back”
3201 Busse Rd, Arlington Heights IL 60005
“Best hardware store around. I missed the free popcorn since covid. They have everything in a very knowledgeable staff that's very helpful. A little overpriced but I think you're paying for the service”
930 W Northwest Hwy, Arlington Heights IL 60004
“I went to this store to buy a replacement cabinet hinge. They didn’t have what I needed but they went out of their way to find a local store that carried the item. They called the store and printed out the exact product I needed. If they were this helpful in finding a product from a local competitor, I can only imagine how helpful they would be if I was their customer. What a great store. It’s hard to find customer service like this anymore.”
24 N Hickory Ave, Arlington Heights IL 60004
“I like to support local businesses. This one is better than any big box store for you lumber needs. Dare I say it is also a better value? Certainly is for common lumber needs.”
990 Algonquin Road, Arlington Heights IL 60005
“This Lowe's is in a convenient area, easy in and out of the parking lot. Compared to our local Home Depot, the staff here seems friendlier and easier to find when you have questions. We recently stopped in here a lot when doing a home bathroom remodeling project and found what we needed pretty quickly. Thanks for the great service! Check out their seasonal holiday section for some standout items.”
990 W Algonquin Rd, Arlington Heights IL 60005
“Great customer service inside plumbing area on 7-17-26 at around 8pm there was an old gentleman sorry didn’t notice his name, but he helped me find what I wanted and also provided guidance which solved my plumbing issue! Thanks”
990 W Algonquin Rd, Arlington Heights IL 60005
“This past fall I was looking at outdoor cushions in an aisle and an employee named Jared approached me to see if I needed any help. He was perhaps the most helpful employee I have experienced at Lowe’s. He went out of my way to answer my questions and made suggestions that i would have never thought of. He truly was an outstanding employee and a great reflection on Lowe’s and should be acknowledged for his outstanding customer service!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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