L Electronics is a local repair service that specializes in fixing LG appliances, including refrigerators and dryers. Customers often appreciate their quick response and ability to accommodate urgent repairs, with appointments scheduled promptly and technicians arriving on time. The technicians are described as friendly, professional, and knowledgeable about LG products, often completing repairs efficiently. For example, they fixed a refrigerator within a couple of hours, updating software and restoring cooling. Even when parts needed to be ordered, the company kept customers informed and scheduled repairs quickly once parts arrived, often within a week. Many customers find their service reliable and effective, especially considering the challenges faced with LG's customer support. In one case, a new dryer was repaired under warranty after disassembly revealed a broken sensor, and the part was replaced swiftly. Despite some complaints about poor communication, overall, L Electronics is seen as a dependable choice for LG appliance repairs. They are praised for their professionalism, quick service, and ability to handle complex repairs, making them a recommended option for those needing appliance repair services.
Overall, fixed issue in under 2 weeks and did a good job, but poor communication. Never communicated what the issue was or when it would be fixed despite calling 5 times.
September 2024
The company came to repair my LG fridge within two days when other companies refused to come in. Within a couple of hours the fridge was fixed and software updated. Very pleased.
January 2024
Answered phone right away and got me in for the following day. LG provided the parts and only paid them for labor. Highly recommend.-Don.