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“The manager, Mike, was courteous and helpful resolving an e-commerce order issue (which was not his fault). I would highly recommend Mike and his team for the high standards that they uphold.”
“Dimitri greeted me as soon as I walked in, very polite and professional. He answered all my questions about the Oakley Meta glasses that I purchased, very knowledgeable. Overall great experience at the Oakley store at Woodfield Mall.”
“I was told that if I wrote a review, I’d receive a pair of earrings. I was initially happy to do it, but then I overheard what sounded like the owner on the phone rudely asking, “is that woman still standing?” while Ramya responded, “yes, yes, she is buying,” and I felt like I was being watched on camera. That made me uncomfortable, so I declined the earrings and even considered deleting this review.
I also didn’t appreciate the $25 fee just to try on a dress if you don’t end up purchasing it. I had every intention of buying, but that policy almost made me walk away. Since I was only visiting Chicago for a few hours and had already taken an Uber to get there, I ended up making a purchase anyway and paid $430, even though I didn’t really have the time to keep looking around. The fee of 25$ for trying on a dress was anything I have ever heard like .the owner asking rudely on phone .
That said, Ramya herself was very kind and sweet, and I appreciated her attitude. However, because of the overall experience, I don’t think I’ll return or recommend this place to my friends.”
“I love the Oakley store in the United Terminal at O'Hare International Airport. They are conveniently located between the B and C gates, the selection of products is extremely good, and the staff are always helpful.”
“We had a great experience renting tuxes here. The staff was very knowledgeable and helped match everything perfectly with our wedding colors. My husband said the process was much smoother than Men’s Wearhouse, and it worked especially well for our out-of-town groomsmen. My husband looked absolutely dashing on the wedding day.”
10AM - 8PM
1975 E Golf Rd, Schaumburg
Mens Clothing
“Lonnie at the Schaumburg location, is very knowledgeable and more than willing to go the extra mile for the customer. Hands down great experience and Lonnie makes it a fun shopping experience!”
“I was looking for a seamstress for my wedding dress alteration, and I was referred by a friend who has worked with the owner for years on all her dresses. She swore his work was amazing, and I wouldn't be disappointed. Let me be that friend to you; come here, and you will not be disappointed!”
“This was my first time ever walking into this store. I never went in because I thought it was a bunch of knockoff stuff but I was wrong. This store has everything I need for sports. I’m a BIG Chicago fan and I know out of all these stores in Woodfield mall, this store has the most variety of stuff to choose from. I would always shop at Lids because of their coupons. I’m hoping this store has the same sales or coupons like their competitors. But I will definitely make this my to go to sports store. Also, I was very impressed by how nice the staff was. I was greeted nicely , got help as soon as I needed it. A BIG shoutout to the Rally staff at Woodfield mall? #23”
“Today we were at this shop with my friends, manager took great care of us. We are satisfied with our picks thanks to her. Great recommendations. There is something for everyone here. We will definitely come again.”
“I got there at 6:45 pm and they stay past their closing time. They did not rush me at all we finished at 7:20 pm. I thought they closed at 8 pm. But they close at 7 pm. That is great customer service. Thank You staff.”
“Marissa was absolutely wonderful. My 6yo daughter has exceptionally high sensory feelings on the top of her feet. It's extremely hard to buy shoes for her. Even brands that offer Wide Width don't always miss that zone on the top of the foot by the toes and she just can't wear them. Vans collaborated with Kpop Demon Hunters and my kids wanted them sooo bad.
Was able to get their sizes and when I brought them home .... Like I feared, she wouldn't be able to wear them. I went back to the store to return them with daughter in hand to try on other shoes praying we could find something that she would be able to wear.
I explained my concern to Marissa and she absolutely understood and patiently went through box after box after box after box with not even a hint of frustration (a pure Saint). She found a high top that was even in the Kpop DH collection in a different size to give her that extra wiggle room (Thank you @Vans for being one of the few brands to offer 1/2 sizes) and that smile my daughter had when they fit and were comfortable is the reason us parents will go out of the way for. That smile was everything! Thank you, Marissa for having such patience and understanding with the dedication to help us get a pair of shoes today. It meant the world to me!”
“Conner went above and beyond in assisting me. He took the time to hear my concerns, recommend various styles, and even brought pairs to the dressing room for me to try on while already observing other recommendations. I ended up purchasing a pair of jorts that I really enjoy the style of! I felt like I wasn’t a bother to Conner at all. I will most definitely be back due to his service!”
“Me and my boyfriend came in for wrestling shirts and they had a great deal and Pharoah the checkout lady was very friendly. Great experience we will be coming back.”
“Josue A. was perfect — very professional and patient throughout the entire experience. Even though it was close to closing time, he still helped us out with a smile on his face. We truly appreciated his excellent customer service and positive attitude.”
“Took my sisters to get their shoes there and Bryan helped us out and he was patient and extremely helpful. Total vibe. Helped ME score tons of points! Thanks my guy! See you at Fox valley!”
“as someone in a living situation that doesnt guarantee that i get to open my packages myself im so grateful to have someplace where i can pick up my diapers instead :') and i think its so awesome they fulfill orders for Kiddo diapers as well!!! yippee \\(^.^)/”
“I am truly grateful for the exceptional service provided by Beatrice and Xoch at this location. I visited on short notice in search of a suit to complement my wife’s dress for an upcoming wedding in Miami.
With the event just a week away, time was critical. The task was particularly challenging, as my wife’s dress features multiple colors that made finding a suitable match difficult with traditional suit options. Beatrice and Xoch collaborated expertly to identify the perfect color combination, ensuring it aligned flawlessly with the dress.
They took the time to carefully review options and confirm the selection met my exact preferences. Their deep knowledge, attentiveness, and genuine care truly set them apart as professionals in their field. Their enthusiasm when we finalized the perfect match further enhanced what was already an outstanding experience.
I highly recommend this location and specifically suggest requesting Beatrice or Xoch. You will not be disappointed.”
“I have avoided this store for a long time because it used to be such a disorganized mess. But I went in for an Amazon return and was pleasantly surprised to see that everything was tidy, the employees were pleasant and merchandise was organized and easy to find. Julia in the Sephora section was especially helpful. My only problem was that there was only a limited selection of clothes in my size. Overall, a positive experience!”
“I came here cause I needed to make adjustments to my skirt, cause it was too big. It was ready the next day, work was really clean, and a price was much lower than I expected, comparing it to the prices at other places. Highly recommend this place”
“We had Kyle at nordstrom in woodfield and he was extremely helpful, well informed, and efficient. He had us in and out in half the time scheduled while being very detailed, making sure we knew what we needed. I decided i needed an add on the last minute and he made it happen effortlessly. Highly recommend Kyle if you're getting fitted in that area”
“Just had a great experience shopping here thanks to Aidan at the checkout. He was patient and helped us with an online order/exchange. Also the store is super clean and well organized which made shopping a breeze.”
“Friendly staff, large store with loads of merchandise. Daily sales on a wide variety of options. Convenient location with lots of parking. Great place for Amazon returns too and the also offer a discount coupon after any Amazon return. Easy to order online and pick up merchandise. Who doesn't love some Kohls Cash?”
“I have very good experience with this store. Professional and very helpful sales persons. Unique inventory. Clean, beautiful and very cozy store. I want to come back to this place every time.”
“After Thanksgiving, Old Navy offered enticing deals, with nearly everything marked down by an impressive 50%. The discounts made for some excellent bargains, creating a positive shopping experience. The selection of winter items was extensive, providing customers with a wide array of options to choose from. The staff was notably helpful, contributing to the overall positive atmosphere of the store. The organization of the store was well-executed, enhancing the ease of navigating through the diverse range of discounted products. However, it's worth noting that some deals were altered, potentially causing minor discrepancies in the expected discounts. Despite this, Old Navy's post-Thanksgiving sale showcased great value, making it a recommended destination for those seeking winter apparel at affordable prices.”
“There is one guy who works at the Woodfield location, think his name is Marty???, who is great. He helped me out with an exchange by calling 2 other stores to find what I was looking for and was able to get it shipped that day. Thanks Marty! Appreciate your hard work”
“Stopped in for an Amazon return, line was long with people, only one girl working the returns, she knocked them all out and I didn't wait more than 6min. Quick and easy! Even picked up a new shirt with the coupon before walking out. Thanks”
“Had to share that my experience with Evelyn (and I think Jennifer?) was amazing! Evelyn especially was very nice and quick even though it was a super busy holiday weekend. She grabbed me a larger just because I wasn’t sure about the XS as she knew it would ease my mind to try on both and that really made the whole experience A+++”
“Came in to see if the store looking for Maternity Clothes for my wifes birthday. When I didn't see any I spoke with someone to help and it really changed my whole experience.
Adeline you were so kind and helpful. In a way you made my day. Customer service matters and I cannot thank you enough for helping me out. We will be back and I hope I run into you to thank you again in person.”
“Rosa Porcelli was wonderful and so helpful picking out an outfit for my mom. She asked all the right questions and made shopping so easy. I will definitely be shopping here again.”
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“They were out of the color in the brand that i wanted- I didn't realize there was a sale and the intimate section had NOTHING in the style I wanted.. nice store, not for me”