Car Rental in Aurora, IL

“Needed a car while my own was being repaired. Enterprise's driver, John, picked me up at the repair shop and drove me to their rental office. The service and professionalism shown by Chris Gutierrez and his team was exceptional. Would highly recommend!”

“Enterprise deserves all the stars you can give! Thanks to all that helped me get my rental for my business needs. They have really kicked it up a lot!8/29-9/1 dates”

“My husband rented a vehicle from this facility, I went with him to pick him up and return the vehicle. He rented the vehicle from online from their website and had reserved a traverse or the option was something similar he also paid for it in advance. This was 2-3 weeks in advance the time comes to pick up the vehicle he ordered, my husband spoke with an associate and he says there is no 3rd row suv available, however he could rent a mini van, which ended up being a Pacifica Chrysler, the trip was the following day to which my husband called me while I was outside with our children waiting to give me the news. Of course, I was NOT excited ? to be in a mini van, I told him to get a suv from elsewhere and to get the money back. However, he convinced me to give it a try as we were out of time for options as the trip was the following day. He ended up renting it, and it was actually GREAT ? ? ?. IT WAS A 2023 PACIFICA CHRYSLER, SUPER SPACIOUS FOR OUR FAMILY OF 5, I NOTICED THE DRIVE WAS SO SMOOTH, HE DID SUCH AN EXCELLENT JOB ?. THE PROS SPACE, GOOD GAS MILAGE, EASY GET THE CHILDREN IN AND OUT, GOOD ENGINE HE SAYS, TONS OF FEATURES LIKE ANDROID CONNECT, TONS OF SAFETY FEATURES WHILE DRIVING AND REVERSING, MY HUSBAND MENTIONED THE VEHICLE HITTING THE BRAKING ON ITS ON WHEN THE CAMARA DETECTING A BRANCH FROM A TREE AS HE WAS PARKING IT IN THE AVIS PARKING LOT FURTHER, THE AUTO WIPERS, FOR NOW THATS WHAT HE RECALLS, IT GOT US TO AND FRO, SO OVER ALL IT WAS GOOD. we both we're happy on our trip. The CONS where he says nothing he said the mini van was surprising a sweet ride especially for the whole crew of 5. HOWEVER THE ONLY REMARK I HAVE IS THAT SITTING ON THE PASANGER SIDE I NOTICED THERE WAS A FOOT MARK ON THE TOP OF THE WINDSHIELD. IT WAS SOMETHING I HAD TO STARE AT HERE AND THERE! MY HUSBAND TOLD ME TO BE CAREFUL AS THEY PROBABLY DIDN'T CLEAN IT BEFORE GIVING IT TO US, AND THE 'MARK' is still there, ill go through my pictures and upload it later, anyway Before dropping of the van my husband took it to the gas station to fill it up as it was previously, he also vacuumed it and washed it, When we dropped of the mini the service was good, we were in and out quite quickly. Over all good ?”

“The many reviews about this place made me nervous. Luckily I got to work with Edgard and he made the process smooth. He has very helpful and friendly and got me back on the road fast. It was my first time driving a Tesla and he took time to teach me about the car and how to drive it.Ask for Edgard if you will be renting from this location.”

“I had an amazing experience at this location. Easy reservation, price true to expectation, good vehicle, no sales pitches, and very convenient and quick pickup/dropoff.”

“?EDIT. So I've since talked to the on-site staff, and he was very helpful. However... the general customer service call center (the ones that your phone calls go to when the actual site staff aren't available) were unprofessional and RUDE!!!!and they will apparently just try and argue with you instead of actually helping or finding out who can help. Especially Carlos. He wouldn't even let me speak to a supervisor. He asked me why I wanted the supervisor, and then hung up on me. He was horrible. He left my mother in tears after that call. I've since talked to the supervisor. She was professional, but she needed better employees.I'm just happy that the on-site staff at both the pick-up and the drop-off locations were very nice.”