Fifth Third Bank & ATM receives positive reviews for its customer service and assistance. Customers describe the staff as professional, quick to understand issues, and efficient in making things right. The service is noted for going above and beyond, with personal bankers checking in on customers and providing helpful options. Multiple reviewers highlight good customer service and recommend giving the bank a shot, stating new customers will not regret it. The overall sentiment is highly favorable, with one reviewer expressing love for the assistance received over several months.
I visited this branch to open a Savings account and received the best customer service from Jose. He was very knowledgeable and answered all my questions professionally.
December 2024
Jay helped us very professionally when we went in with some issues regarding our account. He is very quick to understand our issues and works very efficiently to help make things right.
February 2022
Good bank and customer service. They really go all out for their customers. I say give them a shot as a New bank you won't regret it.