Home Improvements near Aurora, IL

“I would like to thank Serena at store # 1957 for her kindness and help. I was complaining to my husband as we walked around the store and needing help and the only help we got from a guy sitting down with no customers is a finger point, then when I returned with more questions he just remained seated and pointed to another place for me to look, I just feel he should have gotten up and showed me. Once I got to the garden area there was a super helpful employee named Serena who whent above and beyond what was asked. We payed for mulch and was told to pick up outside and just drive up and load into car, well we discovered they did not have our mulch outside so parked and went back in with a cart to load up our bags from inside the store instead and she offered to go get it for us. Super helpful and kind. These kind of employees need to be recognized and compensated.”

“This location was so easy to shop and find lots of high quality goodies for our new home. Walked out with smart toilet, beautiful wood vanity and swanky faucet. Glen was so helpful!”

“We are very happy that we chose to use Best Buy Interior Finishes for our primary bathroom project. As soon as we met Laura Gambill we know we had found the right place and the interior designer we where looking for. Laura did a great job helping us pick the materials for our project, she designed a custom vanity and count top as well. Laura was very prompt at answering our questions is very friendly and helpful. We also had a great experience with the rest of the team, Herb the owner and Fernando our project manager. They also had great ideas on how to make our bathroom even better on the construction side. Every person that entered our home was courteous, polite and respectful. They were all very good at their craft. We are very impressed and pleased with the look and feel of our new primary bathroom. The quality and timeliness of work far exceeded our expectations and we are looking forward to our next project with Laura and the team.”

“We were new to the area and had a full home remodel looming. After a google search, we dropped into ProSource on a Saturday and were welcomed in, even though we weren't sent by our contractor. We got hooked up with Rachel and could not have been happier. She made the overwhelming task of picking out tile, grout and countertops easy. The communication was fantastic and everything came in on the promised time line. Plus, Rachel is just a really nice, nice person. You won't be disappointed.”

“Absolutely delighted with my visit to Menards. The store is well-organized, making it easy to find exactly what I needed. The staff was incredibly knowledgeable and went out of their way to help me with my project. The range of products is impressive, and the quality is top-notch. Prices are competitive, and I even found a few great deals. I'll definitely be returning for all my future hardware needs. Highly recommend!”

“Daniel in the self pick up garden section was an amazing person and helped a bunch I had quite a few thing and he helped show me where the thing were and continued to help me load need a lot more people like him in this world. Thank you Daniel!!!!”

“Excellent product with good quality and good prices and employees very helpful 10/10! The only bad thing is the rebait that you have to mail the receipts and I would like it if it were to be like Walgreens app, everyone having their account and their saving rewards in the app and could use them anytime!”

“Receptionist very helpful - put me immediately in the section of the store where I found the type of faucet I was trying to replace.
Chad Fuko - very professional, knew his product thoroughly. Chad took one look at my faucet picture and said “Devonshire - $381.29” I never thought I was going to find my 16-year old faucet. Chad nailed it in 1 minute. Two forms filled out via email, and I had my faucet - and a very happy wife. Doesn’t get any better than that.”

“Only a select few individuals possess the fortitude and expertise to be chosen to run Menards the third largest retail hardware store chain. When you see Tim, the general manager and has been able to instill his morals, integrity, and knowledge into the employees, fostering an environment of growth and learning, but seeing an environment, where all the employees feel like, they are part of a professional sports team, and act accordingly! The employees are not only passionate about their own development but also every customer fulfilling their needs.The general manager’s unique skill lies in earning the respect of all employees, not through mere demands, but by demonstrating genuine care for the store, the customers, and most importantly, their well-being. This unwavering commitment to employee welfare has fostered brand loyalty among customers. They remain patrons of this location even if it means traveling further or going out of their way. Such customers become lifelong patrons.Unlike a dictator who delegates menial work to employees, this general manager has created a cohesive team by working alongside them. Employees witness firsthand the general manager’s dedication and hard work in achieving shared goals. Every customer is greeted with a smile, and every employee knows their role in ensuring that every question receives the right answer. If necessary, another associate steps in to provide expert assistance.I wholeheartedly recommend this store! Once you experience it for yourself, you will understand why customers keep coming back. Whether you need help with your current DIY job or simply want to chat with friendly faces, this store is your one-stop destination.”

“I like that I don’t have to think. I just show up and do! The staff is also super friendly and the coaches handle large groups very well, making sure all are kept in line with the days goals and on time.”

“What a great place!!! The older staff is always amazing, while with the younger staff you can have a mix of both attitudes. We got from her all our drills and garden machinery and even saved hundreds of dollars due to offers they had. Even when our 4 arborvitae trees died after a few months of taking care for them, we showed the staff a picture of their state and the staff refunded us straight away. That is good customer care. The place, just like all the others are very well organised and you find just about everything, even cheaper than on Amazon. I guess sometimes is well worth getting out of the house.”

“An extraordinary helpful associate named Laura went above and beyond. I arrived way ahead of my curbside delivery notice after driving a considerable distance. Instead of perhaps telling me to wait until my notice arrived she took about ten minutes to help get my order secured ahead of schedule. I really appreciated her efforts!”

“I have been to many Home Depots and this was the only place that ppl actually asked me if I needed help 5x before I got to where I needed to be. Every other Home Depot the staff avoid Eye contact, stand around talking in groups and act like you're bothering them when you do ask for help. Keep up the Great Work Guys! I will drive the extra 15 miles to you every time.v”

“I've been to this store several times. The store is always clean and signage is great. Employees are helpful.

An employee named Chris was very helpful on Sunday as he cut several pieces of wood for us.”

“Much better than Home Depot!!
Knowledgeable employees that are available and willing to help. I waited for help for 10 minutes at Home Depot right down the road to fund the item I wanted out of stock. Just a short drive away I got exactly what I wanted- in and out.
Thanks!!”

“I like Lowe's. They seem to have everything at Home Depot does not for some reason I hate that there was only one location and it's in Naperville they should consider adding one in Aurora and Yorkville or Oswego. Either way they had everything I needed and I had been looking at Home Depot for days good job Lowe's”