“I was in the Oswego Home Depot this morning, looking for something in the electrical department and Amy helped me find the pliers that I needed. Thank you, Amy very much for your assistance.”
“Rosewood supplied our cabinets and counter tops. It was a big project and they were up to the task. There was some mis-communication issues at some times, but they did a great job resolving them with us in mind. They have been very responsive in coming back in to fix/re-adjust cabinets. Some of the best pricing as well. I will use them for further projects”
“Our go to hardware store! The staff at the Yorkville Menards are so kind and helpful! It’s always our first stop when working on a project. And of course we love the rebates! Our favorite is when the Christmas trees are on display in the center of the store! It creates a beautiful winter wonderland that is sure to put anyone in the holiday spirit.”
“The two men that you sent from Yorkville Illinois office were great! They were very efficient, moved things quickly, laid the carpeting with professionalism and put everything back in place.”
“I bought 2 mattresses for a very good price. Very, very, good and low price. I was even able to give the sales person a good tip for being so helpful. He also stayed open past the closing time just for me to purchase my items. The mattresses were perfectly comfortable and still are a year later. The sales person was very patient, knowledgeable, courteous and also very professional. People, if you want good items for a very low price, now that the economy is down bc of COVID, this is the place to go. I would recommend this to everyone. With the money I saved, I intend on purchasing a mattress for the in-laws of a friend. Or for my sister, who was the person that recommended Congo Outlet to me. I forgot the sales person name, but I will not forget his kindness and how easy he made the experience. Oooh, he also helped my wife place the items in the vehicle. Also I need a mattress topper , so I intend on going back again.”
“The customer service at this location is hands down one of the best. While I've typically always had good or decent interactions with these associates-I feel Ashley went above and beyond. I had called in to check and see if a certain artificial xmas tree was in stock or a restock was happening anytime soon. It was not in stock and she didn't know when or if it would be restocked. She offered to see if anything was available in the surrounding area and found a HD in Glendale Heights that had a few. That was the end of our conversation. A few hours later, I get a phone call from her stating a customer just returned the exact tree I was looking for and if I was still interested in that tree. She literally looked and the phone log for that day and found my number. How she remembered what tree I was looking for or found my number is amazing. I should have played the lottery that day. The tree is up and looks amazing. Thank you for being so pleasant to talk to and taking the time to reach back out!”
“Christian was the only associate to help me with the wire rack. And it was because he saw I needed help when he walked by. Made me enjoy coming to this store this time”
“Everything the company did was top-notch from the sales person who quoted the project to the laser measuring professional to the installation crew. They did what they said they would do and did very high-quality work. We are very pleased.”