Old Second National Bank has a long history of serving the Chicago area, focusing on the growth and evolution of the banking industry and the community. The bank is committed to providing a better banking experience through financial responsibility and a focus on humanity. Customers appreciate the friendly and professional service from staff members who address concerns promptly and listen carefully. Many reviewers highlight the helpfulness and kindness of employees, noting that staff go the extra mile to assist with issues like account concerns and bill payments. The support team is praised for their quick responses, courteous attitude, and genuine care for customers. Overall, Old Second National Bank is seen as a trustworthy institution that values its clients and maintains a strong community presence, backed by over 150 years of experience.
Sherry provided a prompt and helpful response to my phone inquiry.
June 2026
Very friendly to talk to and helped me with my situation with the best of her abilities with my situation, would recommend :)
June 2026
Connie was a great help today while helping me with some questions on my account. Friendly & professional. She listened to what my problem was and quickly helped me resolved it.
