Old Second National Bank - Aurora - Orchard Branch receives consistent praise for its excellent customer support. Staff are described as always friendly, extremely knowledgeable, professional, and very helpful. Multiple reviews note that employees go above and beyond to ensure customer satisfaction, providing outstanding service and incredible follow-up. The branch manager and service agents are highlighted as amazing assets, contributing to a positive banking experience where customers feel well taken care of.
I have been with old second for 15 years now I love this bank..the one on orchard is my bank of choice. There is a lady named Veronica that was exceptionally helpful and is always nice...that's the things that keep you coming back!
June 2025
Rosa N. was diligent in handling questions and taking care of business. Thank you
April 2025
Ms. Olympia Dwomoh gave great Customer Service. She is very friendly and understanding person. Thank you ma'am 😊
