Timberland Outlet - Aurora Il has superb customer service. The staff is helpful, knowledgeable, and willing to help. They offer great prices and deals on excellent quality apparel, including boots and shoes. The store provides a peaceful and pleasant shopping experience. Customers have great experiences and highly recommend shopping there. The staff goes above and beyond to assist with needs, making it a great place to buy the newest brands and warm shoes.
Jeff and his crew did such a great accommodating me would love to give a huge shout out to them thanks
March 2026
Excellent customer service here. I was greeted as soon as I walked in the door. I found a comfortable sandal for work and when I got to the counter I was shown a beautiful selection of baby boots that I needed for a baby gift. Great sale. Friendly staff. Thank you all for a pleasant shopping experience!
December 2025
Jenny was very helpful, friendly and informative. she helped me pick out the perfect gift that I needed and made sure they were in giftable condition. would definitely recommend visiting here.
