906 South Northwest Highway, Barrington IL 60010
“I wanted a very specific box of screws they didn't have, but only because I'm very stubborn. They had lots of similar screws. Very handy location to serve Barrington and a huge variety of products. Plenty of parking easy in and out.”
1705 W Campbell St, Arlington Heights IL 60005
“Exceptional service. Friendly and kind. Always go above and beyond to help solve any issue. Over the past 5+ years I have always chosen this store over any other. Matt and all the staff are just super. Highly, highly recommend this Ace Hardware.”
940 W Dundee Rd, Arlington Heights IL 60004
“I have walked in to harbor freight and asked a person who was working and he got me to my destination of the store for what I need I am so happy for that customer service way to go keep it up and I will come back”
930 W Northwest Hwy, Arlington Heights IL 60004
“I went to this store to buy a replacement cabinet hinge. They didn’t have what I needed but they went out of their way to find a local store that carried the item. They called the store and printed out the exact product I needed. If they were this helpful in finding a product from a local competitor, I can only imagine how helpful they would be if I was their customer. What a great store. It’s hard to find customer service like this anymore.”
425 West Liberty Street, Wauconda IL 60084
“Ordered online for in-store pick up. Staff was extremely busy but friendly and helpful. I got in and out of there quickly even though the store was slammed with customers. Love Ace Hardware our hometown store.”
990 W Northwest Hwy, Lake Barrington IL 60010
“Came here looking for a mantle. Pat showed us around, explained sizes and finishes to us. Let us look around and once we found one we thought was perfect for our home, he answered our questions, had the wood cut to size, checked us out, and loaded it up into our car for us. The different types of wood and decor they have here are vintage and beautiful. Service here was exceptional. We will definitely be back for our future needs.”
609 East Hawley Street, Mundelein IL 60060
“This is one of the best Ace I have been to. The employees try to help to the best of their knowledge. Always friendly and even in a power outage, they are their to help everyone.”
601 N Martingale Rd Suite 150, Schaumburg IL 60173
“We headed to RH Outlet on a Saturday in search of a king sized bed frame. We were greeted and helped by Howard, who was wonderful - polite and helpful. We found a bed we liked for a great price and we used one of the 3rd party delivery recos they provided. The transporit movers were excellent and everything went extremely smoothly! The gallery and selection are huge and this is definitely worth checking out. Just remember you'll have to pay a bit extra for delivery if you don't have a large vehicle. Totally worth it in my opinion!”
20175 N Rand Rd, Palatine IL 60074
“Paul in online sales went above and beyond to expedite my order. While I certainly appreciate the convenience of online sales, it is extremely satisfying to talk to a real compassionate human being like Paul. I received my part in less than 24 hours thanks to his special attention! Thank you Paul & Arlington Power Equipment!”
100 S Old Rand Rd, Lake Zurich IL 60047
“How do I give this place 6 stars? Very attentive, kind and knowledgeable staff. There has yet to be a single time that I walk into this store and some doesn’t stop me, ask if I need help and point me to exactly what I was looking for. This is what a hardware store shopping experience should be like. Thank you to the amazing staff at Ace. Next time I have to remember to get staff names to add kudos directly to the review.”
20254 N Rand Rd, Palatine IL 60074
“Employees are very nice and helpful when you need them. This place is a toy store for anyone who works with their hands, whether it be professionally, DIY, or as a hobby..”
253 W Golf Rd, Schaumburg IL 60195
“Staff was extremely friendly and helpful. They have an awesome selection. Just wish they offered more classes! Everything is full for the next 2 months. They need more wood working 101 classes. There's a real need for it. So many people are looking. And nothing seems available.”
2700 Lake Cook Rd, Long Grove IL 60047
“I don’t usually write online reviews for quick retail runs, but the incredible service I received at the Long Grove Menards deserves to be called out. In a world where big-box stores often ignore you unless you're dropping thousands of dollars, this team proved that every single customer matters. I bought a couple small items being electrical outlets and hardware to finish a small project and the staff here was incredibly helpful (Robert and Sean). Store was also very clean and insanely organized. Bye bye Home Depot!!! Menards just earned another repeat customer”
150 South Kennedy Drive, Carpentersville IL 60110
“First time trying out their dog wash today.I'm very Happy I did! it's very clean, the staff was super nice and accommodating. I like that they have raised wash areas and grooming areas to dry the dogs, good water pressure, hoses that you can change the stream and decent dryers. They supply some of the different shampoos that they carry I did try their sensitive one and so far it seems to have caused no irritation for a very sensitive skin dog. I like that they supply more than one towel like some other places do. Tractor supply company is a little gym in Carpentersville that I often forget about and every time I go I really like it. They hire friendly staff and it's always clean and they have a lot of variety.”
980 W State Rte 22, Fox River Grove IL 60021
“Great store, very friendly staff, staff always willing to help/let you know what your looking for is, and very clean. Definitely come to this ace if your in the area and in need of a hardware store!”
670 S Rand Rd, Lake Zurich IL 60047
“Tom at the Lake Zurich Rental center really helped me out. I was planning on renting a sewer rodding machine because my shower was backing up. After listening to my issue tom suggested the issue was in my septic field. Turns out I took the cover off and the tank was totally full. Tom chose to help me solve my problem over the phone instead of just trying to rent me a piece of equipment. I will think of this rental department whenever I need another tool to rent. Thanks again TOM!”
642 Northwest Hwy, Cary IL 60013
“Mick was super helpful in picking out the right paint I needed for a project. He was friendly, knowledgeable and even gave me some tips which really helped me. Grateful for him and his service.”
3200 W Illinois-60, Mundelein IL 60060
“They were quickly to remove the old carpeting they vacuumed and cleaned up then they proceeded to install the new car padding and carpeting and in a matter of hours I had a new beautiful new flooring”
239 E Northwest Hwy, Palatine IL 60067
“Will is an example of a fabulous employee. Personable, helpful, kind, knowledgeable and genuinely caring and great representative of Mutual Ace Hdwre. Corp. I was searching for a Twp 1500 Series, Cedar Tone product. I live in Schaumburg and the Palatine location was the only store that had any in stock. I spoke to Will on the phone and he was wonderful. I drove almost 20 miles and Will was so informative, he had set 5 gallons aside and helped load it in my car. Great employee and I’d drive that distance to the store anytime. Thanks Will. Ace has a real asset with an employee like you.”
785 Oakwood Rd, Lake Zurich IL 60047
“The customer service Rep Lata Rao was extremely helpful and ordering was easy. I’m very pleased with my product. Will definitely order again. I had a great experience with Koffler. We order furniture corner gaurds and requested custom cut....All done very well.”
3200 West Route 60, Mundelein IL 60060
“Great home depot. Love the smell of it when I first walk in the store. Last year got me and my mom a above ground planter the we put hurbs in (plant didn't survive though because we lwk suck at gardening noy the point anyway) it was great for that. We also redid some of my backyard near my back door and replaced some of it with Vargo rocks with there lawn cloth at the bottom and hydrangea plants that are thriving. All of this we got from this home depot and they for shure live up to there slogan...this home depot let's the doers get more done. The staff there is also really nice in storeand in the gardening section...one time I needed to find chain oil and i couldn't find it until one pf the many helpful people there helped me find it. Over all 11/10”
990 Algonquin Road, Arlington Heights IL 60005
“This Lowe's is in a convenient area, easy in and out of the parking lot. Compared to our local Home Depot, the staff here seems friendlier and easier to find when you have questions. We recently stopped in here a lot when doing a home bathroom remodeling project and found what we needed pretty quickly. Thanks for the great service! Check out their seasonal holiday section for some standout items.”
5410 Newport Dr #30, Rolling Meadows IL 60008
“Everything I have ordered from this company has been delivered in a timely manner. Whenever I have had problems with a tool, they have always repaired them at minimal charge. I would recommend Allen Staple.”
600-b W Liberty St, Wauconda IL 60084
“Nice selection of gardening supplies, decor, tools, and real farming stuff. Also live chicks, a pet wash station, and zero-turn mowers. Clean and well organized, and staff is available and willing to help.”
790 W Euclid Ave, Palatine IL 60067
“The personalized service here is unmatched! We’re working on several paint projects in our new home and were incredibly impressed by both the selection and the genuine care the staff put into helping us. We’ll definitely be frequent customers!”
825 E Dundee Rd, Palatine IL 60074
“Home Depot is the biggest shop for construction materials.All types of garden materials also available. Neat and clean prices are .very cheap. We can even get construction materials like a ladder and all for rent also. Stffs are very cooperative. Quality of the products are very nice. All type of painting materials available. They are offering variety of interior as well as exterior painting materials”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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