136 Bartlett Plaza, Bartlett IL 60103
“Have a wide variety of stock, and friendly employees. The paint is had mixed though was off by a decent amount, luckily the customer liked the color and used it as an accent wall!”
950 Rte 59, Bartlett IL 60103
“Gus was fantastic! He helped us find the perfect outdoor patio set and made the whole process easy. Friendly, knowledgeable, and great to work with. Thanks for the excellent service!”
33W361 Roosevelt Rd, Geneva IL 60134
“Great store, amazing inventory for lovers of electronics part supply. Leds, resistors, dials, gears, capacitors, vintage measurement device like oscilloscope. And also science gadgets. Need to comeback.”
821 East Nerge Road, Roselle IL 60172
“I was there for my first time and I was looking for the garden twine. A staff member came to me asking if I needed any help. He directed me to the proper isle. Also the cashier was very nice. I will go back again.”
425 East Maple Avenue, Roselle IL 60172
“Sure it is a little bit more expensive than the Home Depot that I live next to but I’m willing to drive from the west side of Schaumburg to come here just for the customer service element. Just today I needed three decorative screws and even they only had 3 people working in the entire store I was able to get help thanks to the store manager knowing his shift change. This is old school stuff that doesn’t exist in the Chicago area much anymore. Plus it just has that comforting feeling of going to a hardware store as a kid with my dad. That’s hard to beat.🙂”
617 West State Street, Geneva IL 60134
“My husband is NOT a hardware store kind of guy. He loves going to Geneva Ace Hardware because as soon as you walk in the store someone approaches you to ask how they can help you. They are respectful and use simple, non-threatening 'hardware language' when explaining options. They usually are able to answer your questions, and if they are stumped they use other team members as a resource. I have had many positive experiences with the employees who have assisted me in the paint department. Also, if I need something slightly out of the ordinary I have been able to source it at Geneva Ace. Great store, great people.”
272 West Lake Street, Bloomingdale IL 60108
“My hometown hardware store. I've shopped here many times and have never been disappointed. The staff are always very friendly and helpful . They can help you find anything you're looking for. This morning, I even picked up some free grass from the area in front of the parking lot. One of the staff members was kind enough to bring me a bottle of cold water. I really appreciated the thoughtful gesture. Excellent customer service—I highly recommend this store!”
485 East Roosevelt Road, Glen Ellyn IL 60137
“Ace is the place and this particular store is one of my go to spots for hardware and keys. I also bought my last Toro mower here. The only downside is when I had the mower serviced, there was not very good communication about how things were going. This might have been due to the place they send the mowers out to, but the manager recently told me she would personally get back to me and didn’t.”
1559 Irving Park Road, Hanover Park IL 60133
“Current store manager was amazing. Started with an enthusiastic good morning and offer to help as soon as I walked in. He processed a return for a tool that had been recalled some time ago without any hustle. Good to know that they take care of issues when needed.”
215 North Spring Street, Elgin IL 60120
“Best Hardware store in my opinion on Elgins entire east side. Wonderful helpful employees and cashier's make this your first stop for any hardware purchase.”
1705 North Main Street, Wheaton IL 60187
“5 star customer service given by Andrew. Without even being asked he offered to load up my carpet cleaner and did it was a smile. Beyond happy with this, highly recommend this location. Give that kid a raise!!!”
150 South Kennedy Drive, Carpentersville IL 60110
“First time trying out their dog wash today.I'm very Happy I did! it's very clean, the staff was super nice and accommodating. I like that they have raised wash areas and grooming areas to dry the dogs, good water pressure, hoses that you can change the stream and decent dryers. They supply some of the different shampoos that they carry I did try their sensitive one and so far it seems to have caused no irritation for a very sensitive skin dog. I like that they supply more than one towel like some other places do. Tractor supply company is a little gym in Carpentersville that I often forget about and every time I go I really like it. They hire friendly staff and it's always clean and they have a lot of variety.”
312 West Front Street, Wheaton IL 60187
“Carlson Glass & Mirror are a great resource for any glass and mirror needs. We recently gave them an antique coffee table top that had a crack in the glass top. Ray was straightforward with me about the potential cost and time it would take. Surprisingly, Ray called me the next day and advised that they were able to complete the work overnight and for far less than we anticipated. I would highly recommend them.”
253 W Golf Rd, Schaumburg IL 60195
“Staff was extremely friendly and helpful. They have an awesome selection. Just wish they offered more classes! Everything is full for the next 2 months. They need more wood working 101 classes. There's a real need for it. So many people are looking. And nothing seems available.”
251 Springhill Road, Carpentersville IL 60110
“I had a great experience with Daniel from the paint department! 🎨😊 He was extremely professional, patient, and helpful throughout our visit. He took the time to listen to what we needed and guided us through everything with a friendly attitude. 🙌✨ His assistance made the whole process so much easier and stress-free. Thank you, Daniel, for going above and beyond and providing such excellent customer service! 👏⭐”
2650 East Main Street, St. Charles IL 60174
“Wow! The staff here is so friendly. Jonah, Justin, and Emily are very friendly and helpful. They all greeted me whenever I walked by, asking if I needed help, and had a cheerful expression to their face. Highly recommend 10/10 customer service. Ace is the place! 🛠🪚”
29W151 North Ave, West Chicago IL 60185
“Did a fantastic job tuning up and repairing my mower and chainsaw, very competitive pricing. I also bought a Stihl leaf blower I’m very happy with. Scott is a very nice and knowledgeable man.”
800 N State St, Elgin IL 60123
“I was surprised at how nice the furniture selection was! Not many small items for home dec, but lots of other things - tools, drawer pulls, glassware, area rugs, patio sets, lighting, sinks, bathtubs. Some of the pieces were over priced IMO (old dressers for $150 that I wouldn't pay more than $30-50), but it's all for a good cause. Great place for project pieces and DIY renovations. Very nice staff. Plenty of parking. Will definitely be back regularly just to browse and see what's new!”
319 South Neltnor Boulevard, West Chicago IL 60185
“Came in for some ear plugs and a key cut. The friendly older gentlemen at the back counter tell jokes for free lol. And there's always a friendly cashier when you're ready to check out.”
475 South Schmale Road, Carol Stream IL 60188
“I had such an exceptional experience at this Home Depot location that I felt compelled to share it. After visiting multiple stores trying to find a plant that matched the aesthetic I needed for my office, I kept running into limitations and was honestly feeling discouraged. When I arrived at this location, I was greeted by Aidan, who immediately stood out for his kindness and willingness to help. He took the time to really listen to what I was trying to accomplish and genuinely cared about finding a solution. Shortly after, the manager, Shi, stepped in — and together, they went above and beyond to make something work for me. What impressed me the most was not just that they helped, but how they helped: with positivity, creativity, and a true customer-first attitude that I hadn’t experienced at other locations. Aidan personally assisted me every step of the way, and both him and Shi made me feel like my request truly mattered. Even when I had to come back with a small issue afterward, Shi handled it with the same level of professionalism and kindness, immediately resolving it without hesitation. It’s rare to come across people who genuinely care about customer experience the way they do. Their attitude, patience, and willingness to go the extra mile made a lasting impression on me. Thank you, Aidan and Shi — you turned what had been a frustrating search into such a positive and memorable experience. I truly appreciate you both.”
220 North Ave, West Chicago IL 60185
“This store offers a different experience and selection compared to Home Depot or Lowe’s. I appreciate the variety they provide—while mostly traditional hardware store items, they also carry a wide range of household products that are well priced and easy to find all in one convenient location.”
400 Medinah Rd, Roselle IL 60172
“Had our new CleanCo SLX truckmount installed by Steve and he did a fantastic job! Thank you Steve, Dane and of course Larry! I really enjoyed working with you guys.”
850 West Hawthorne Lane, West Chicago IL 60185
“I love the fact that all staff make you feel welcome, especially the receptionist, good people good humor make me feel good friendly I’ve been with you guys for a week, and so far everybody’s been awesome. Very respectful specially.the whole department weather is a machine operator, the receptionist secretaries human resource. I feel good and I feel comfortable. Thank you for the opportunity. Sincerely, Alex.”
775 Kimberly Drive, Carol Stream IL 60188
“Love this store!!!! Love spending money and getting the great tools!!! I come here to buy, since the guys behind the counter have the same passion for tools and work.”
251 Springhill Rd, Carpentersville IL 60110
“I rate this home depot 5 stars but I must admit I was only in the Garden Center portion. Everyone was very friendly and helpful AND this is the ONLY place I have been able to find a variety of colors of Coral Bells (huecheras). 4 stars instead of 5 because they should mark the items that are burnt, dying and/or in bad shape instewad of displaying them at full price.”
7435 Barrington Rd, Hanover Park IL 60133
“Menards great pricing . The surrounding streamwood centre is full of competitors retail, just minutes away although traffic could get congested. But a majority of the surrounding storefronts compliment streamwood if you choose to drive during non congested hours.”
815 Carol Ct, Carol Stream IL 60188
“Friendly staff and good inventory including rental equipment. I use the app to look where things are in the large store including the ability to scan barcodes if you have the packaging of the old product.”
790 W Euclid Ave, Palatine IL 60067
“The personalized service here is unmatched! We’re working on several paint projects in our new home and were incredibly impressed by both the selection and the genuine care the staff put into helping us. We’ll definitely be frequent customers!”
1105 Stevenson Court Suite 103E, Roselle IL 60172
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
Read the post
