The Xfinity Store by Comcast located at 57 S Randall Rd, Batavia, IL offers a variety of Xfinity Services including Mobile, Digital Cable TV, High Speed Internet, Home Phone and Home Security. Customers can also make payments or pick up and exchange equipment at this location. Customers have had positive experiences at this Xfinity Store. Jenny, Kimley Love-Gibson, David, and Brayden were all praised for their exceptional customer service. They were described as extremely helpful, patient, professional, and able to effectively address customer needs and questions. One customer was particularly impressed with Jenny's assistance in transferring and returning equipment during a difficult move. Another customer had a good experience working with a staff member to change their plan to a cheaper yet efficient option. The staff at this location were also commended for their responsiveness and communication skills, especially Jennifer who helped the customer switch from Verizon to Xfinity Mobile. Overall, the Xfinity Store on Randall Rd in Batavia, IL has received highly positive reviews for its knowledgeable and friendly staff who provide excellent customer service.
Damien and Christopher took excellent care of me! Come see them!
August 2026
My husband and I were assisted by Stephyn. He executed all of our concerns and more. The entire team warmed us with great customer service. Everyone was very knowledgeable and nice. Thank you all for all you do.
August 2026
We had Kenny today and he couldn't have been nicer! What a great experience!
