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“I want to give a huge shoutout to Kimley and Diego for the amazing customer service they provided the other day. They helped me get my Xfinity phone service started and successfully ported over both of my phone numbers. They were patient, professional, knowledgeable, and made the entire process so much easier than I expected.
They answered all of my questions, walked me through everything, and made sure everything was taken care of before we finished. I truly appreciate the time and effort they put into helping me.
I would absolutely give them both a 10/10 and would recommend them to anyone needing help with their Xfinity service. Kimley and Diego are a great representation of what excellent customer service should look like, and I hope they get the recognition they deserve!”
“Landon did a great job helping get my phone straightened out with the issues I was having. I'd you need anything fo see him, he does an awesome job!!! Thanks again.”
“For approximately 15 years my family and I have consistently received the BEST AND MOST RELIABLE CUSTOMER SERVICE FROM JIM VARA at Verizon in Bartlett, IL!! I’ve even called Jim while on vacation in Switzerland and within 15 seconds he solved my problem! Jim is extremely knowledgeable on the various products and services Verizon offers. He’s also a professional who take’s time to show you how to help yourself, and save a few bucks.
We highly recommend our friend Jim to all who are in need of top of the line assistance at Verizon.You won’t be disappointed!!”
“Spencer was great! He really went above and beyond to take care of transferring our family over. He was very patient and was able to save us money with getting new phones! Thank you for all your help, happy to back with Verizon!”
“Definitely recommend this place and if you do ask for Chris
I’m an active military member and he made sure I was in and out in a few minutes
I’ll definitely look for him if I come back to Illinois 🙌”
“I went in to the tmobile experience store and I was helped by a gentleman named Jonathan who was very knowledgeable and helped me out with my questions. Great experience!”
“Huge thank you to Brandon at Boost Mobile for making my phone upgrade so easy! He activated my new Samsung Galaxy, transferred all my data, and was friendly and patient throughout. Truly above-and-beyond service! Excellent customer service!”
“I had been having trouble with my phone all week, even talked to multiple representatives over the phone who could not fix my problem. Ali took care of my problem within 15 minutes of being at his store! Very polite and very professional! Would highly recommend Ali to anyone.”
“Mark was amazing and extremely helpful. He was very patient and was handling multiple customers all day with kindness and great multitasking. Very nice person and will recommend going to see him for anything at this location.”
“After spending 6, yes indeed 6 hours on the phone with T-Mobile (I just wanted my phone transferred-it wasn’t done when I signed up). Phone call didn’t work, went to the store on Kirk. I was there less than 10 minutes and voila! Myrna and Jose are fantastic and know their stuff. Don’t call-go see Myrna and Jose!!”
“Adrian, took good care of me. Very professional and upbeat personality. Answered all my questions over the phone and assist me upon arriving at the store. Thanks Adrian! ?”
“BEST SERVICE EVERRRRRR!!!! I think all these young ladies deserve to be at the highest corporate #level here is the reason why, they greeted me at the door and then explained which phones provided quality service! Im beyond satisfied with the money I spent! They helped me make a good financial decision! 10 out of 10!”
“I’m definitely grateful to the hardworking staff at this T-Mobile location! They made the switch from my last provider smooth, even through trouble with order pickups! I highly recommend working with Ray or Roxy to handle your tech/phone needs!”
“Conrad at Tmobile in Bartlett was the best. He was friendly, knowledgeable, and really went above and beyond to help get us get set up! I recommend this location!”
“I was a lil bothered at first cause it seemed like there were only two employees and they were with costumers asking all the questions... Herb stepped in and got me out in 5 minutes.. 💪”
“Helped solve the problem. Due to the actions of fraudsters, a large debt arose. The specialist solved the problem and wrote off part of the debt. Thank you very much, it is a pleasure to work with such staff.”
“As a member of retail management.I wanna give a big shout out to your employee KIM!. I had pre ordered my new phone and its now time to trade it I stopped at the batavia location met by 2 younger associates and before they even tried helping me get to the bottom of my problem they said I needed to call customer care.So I drove to the location geneva, commons and they are busy unlike the previous store but when she was done with her last customer KIM came up to me and had my problem solved and me happily out the door in ten minutes retail employees like KIM
need to be appreciated”
“I was with my sister today getting a new phone plan and we upgraded our phones. The guy who was assisting us, Jon, was really helpful, patient and polite. He explained everything well and we left with smiles on our faces. Overall great customer service.”
“Drew really helped me out. Came in with headphones that didn’t work, and walked out with a brand new pair of AirPods. Simple, easy, and very helpful. Thanks drew!”
Open 24 hours
603 Discovery Dr, West Chicago
Internet Service Providers
“I have been with this data center for over 7 years and had the pleasure of visiting the center. As a QSA auditor for the PCI-PSA I have to say this datacenter is top notch and they follow all security protocols. I was very impressed. The IT support is beyond reproach, during the 7 years I cannot recall any substantial outage, I feel they were up well over 99.9 %. But... my only issue is that consider your gear to be on a one way trip, since there is no process in place that will make easy to retrieve equipment you are on your own. I myself had to fly to the datacenter to retrieve our servers.”
“Had an issue reading the pay off your phone promotion gift card, it was like 3-4 months I haven’t get it. After speaking with the customer care service supervisor, they were able to give me credit on my Verizon account. Issue solved.”
“I met Mr.Isaiah, nice person and clarified all our queries and provides e-sim. Customer friendly..always we love xfinity for their wonderful service ❤..thank you the whole team..”
“The tech came over yesterday and diagnosed the problem. He told me that it was the outside equipment that needed to fixed and that he would put in an order for that. He also gave me his supervisor's card and told me that if the problem persists, to call him directly. He also came in and checked out my equipment and agreed that my router/modem was a very good one and was not involved with my service issues. The tech worked for wow-way before the merger and assured me that my issue would be resolved. He was the best tech that has been out and showed me where the problem was and explained what needed to be done to fix the issue. I'll update this review after they have been out to fix the problem with the outside box.”
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“I had a wonderful experience with the Batavia Verizon store people Kameron, Yanni, James, Aldo, Doran, Chris. Each one of these skilled people helped me in a final success with a cell phone that was dysfunctioning. Everyone had a piece to this puzzle. They all worked very well together to ultimately helped the me as the customer get a successful and result. Thank you, Verizon team.”