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“This is my favorite post office. Every time I come in, the staff is friendly and always willing to help. Craig, in particular, is great—always kind, professional, and a pleasure to chat with. He treats everyone with the same respect and warmth, no matter their age. It’s always a good experience here!”
“I grew up closer to the La Grange location, so I always gravitate to that post office.... it sucks.
The customer service and positive energy at the SUMMIT location is 10/10. Great team. Thank u for your patience and help getting my stuff shipped, and helping me get my passport.”
“I had an extraordinary experience in customer service excellence because of a clerk #13 by the name of Sharon‼️ I came in literally right before closing and she was very busy working however, greeted me with professionalism, care, friendliness and patience as she helped me with my package and it was basically near closing time! Sharon stopped what she was doing to assist me and I saw her also multitasking greeting others with the same grace at the “9th hour,” if you will‼️ She anticipated my needs and exceeded my expectations in a matter of minutes‼️
I have gone to other post office and haven’t had such a great experience because of customer service excellence in clerk 13, Sharon‼️
Thank you for hiring such professionalism in the person of Sharon‼️”
“SHELDON 5/5 service
Called me ahead of time to notify that the photo service was down before my appointment.
Helped explain questions I had and was super cool while I was doubting leaving with what I needed but he clearly has experience and patience.
Thanks for the help dude!”
“We finally had a great experience at a USPS and it was this location! After SEVERAL locations cancelled our passport appointments (Westmont twice and Lemont once) we finally got it done here. The lady that helped us was really nice (something you don’t see these days, USPS is comparable to the DMV’s employees now) and it was such a fast process. Kudos to this location.”
“It’s not perfect but the people here try much harder than other post offices. There is actually a sense of customer service, no temper, no attitude. I can’t blame them for the failings of an underfunded system. If you want a real taste of hell try going two miles east to the post office on Grace. The abuse will burn your face. You will go running back to Cicero.”
“Went here yesterday for passport services and came away pleasantly surprised. First off, the building itself is pretty cool—nice bonus. The staff were genuinely helpful from the start. They walked us through the documents, helped take the passport photo, and handled everything with a friendly, easygoing attitude.
The whole process was quick and smooth. She clearly explained what happens next and made sure we didn’t have any questions before we left. No confusion, no hassle.
I’ll be honest—I was a bit skeptical after reading some of the negative reviews, but that wasn’t my experience at all. Everything felt well-run and efficient. Would definitely recommend.”
“Walked in there 10 mins before closing time the lady at the front desk still took me in and helped me step by step.
She worked after hours to make sure I got done what needed to be done. Very friendly and professional lady, very patient with me and explained the process to me, will definitely go back to this place if I need services! Thank you!”
“I love this post office is amazing. I always come on Saturday mornings and the representatives always has a smile on their face and the line moves fast. I come here from the south side because of the service.”
“Cute small and old style mail office conveniently placed in a small downtown area , I went for a couple stamps for postcards, the attention was really good , lola took time to search for some specialty stamps (american revolution ones) i was interested in , overall great service and wasn't busy at all”
“Out of the seven post offices near my house that I visited, this location by far has the most polite employees.
It’s located just minutes off of I-290.
You can find a few free parking spots in front of the building otherwise. Also, there is a parking lot on the other side of the street that can fit more people.
This post office was pretty clean as well.
When I visited, there was only one other person in line.”
“I want to give credit to the postal workers here. They are always polite and truly focus on whoever is at the counter. Yes, the lines can get long sometimes, but that’s only because they take the time to actually help the person in front of them. Even when people ask some pretty senseless questions, the staff stays completely professional and doesn't lose their cool.
I’ve also noticed there aren't any Spanish-speaking workers at the counter, but there are always Spanish-speaking people waiting in line who can translate. It’s a shame that when there's an obvious miscommunication between a customer and the worker, rarely does anyone in line ever steps up or volunteers to help translate. Those who do help are always thanked by postal worker.
Honestly, over the years, I’ve noticed that the people who complain are usually just in a rush and shouldn't have waited until the last minute to come in. Whatever you're mailing might be important, but we all just need to have a little patience.”
“I love this post office, is quiet, clean and organized, and the staff is respectful, helpful and friendly, this is my favorite post office in all of Illinois. ✉️ ? ? ? ? ?♀️?♀️?”
“I can’t praise the service of USPS enough. My sister sent me a package from abroad, but the local post office put my house number as the zip code, and the address on the mailing label was missing my house number. It’s express mail, but the tracking shows no location. I was so afraid that the package would be lost somewhere. I went on the USPS website and filed an inquiry. A customer service representative from the Westchester post office sent me an email and called me the next day. She explained to me how the shipping works and assured me that she would pay attention to the package when it arrived.
It’s been nine days since my sister sent it out. She was planning to purchase another one and send it to me again. On a whim, I rechecked the USPS tracking and found it had been sent to the Westchester post office this morning. Believe it or not, I got it this afternoon. Awesome service.”
“I recently experienced an issue with some of my mail and contacted my local Post Office. Since then, I’ve been contacted by multiple team members who have been incredibly helpful and genuinely committed to finding a solution. Everyone I spoke with was friendly, professional, and extremely supportive. This level of service has always been my experience when visiting this Post Office. It’s truly nice to know there is such a dedicated and caring group of people working there.”
“I was greeted by Janelle with a big smile. Fast service. Hassle free. My new favorite post office. Love the early hours.
There is free visitor parking just north of the building. Walking time to post office maybe 4 mins. Overall I had a great experience.”
“I had a change of address and I had to open up a post office box Porsche was extremely helpful, friendly and knowledgeable. She really knows her stuff. She’s a really good USPS employee/team member. She should be commended on her service and given a big fat raise!!!”
“Kenneth is the best. He acknowledges everyone and happy to help. I was going to prioritize mail and he suggested certified to send tax info because as long as it’s postmarked, no penalties. He didn’t have to tell me this option. He saved me some money because he’s kind. This office is always friendly and nice. The other reviews are unfair. This is a small post office, but gets the job done in a friendly way!”
“⭐⭐⭐⭐⭐
I always have a wonderful experience at this post office, thanks to Tim. He is incredibly kind, patient, and helpful every time I come in. He is always so sweet to my son and makes us feel welcome.
One time I didn’t have tape for my package, and Tim went out of his way to help me find some so I could get everything mailed. It’s little acts of kindness like that that make such a difference.
He is always professional, friendly, and willing to help with any questions. Customer service like his is hard to find these days. Thank you, Tim, for making every visit such a positive experience!”
“John was awesome! Got my passport taken care of here today and he was an absolute joy to work with on this cold day. Very grateful we’re lucky enough to have him working at our local post office”
9 AM - 2:30 PM
350099, 7300 W Fullerton Ave #350099, Elmwood Park
Post Offices
“Always a pleasant experience coming to this location. Sometimes there is a wait. But the ladies at the desk will still acknowledge and let you know they will be with you shortly. And even apologize for the wait was you are being helped. People just need to have patience these days and many don’t. I’m always greeted with a warm smile, and great service. My favorite post office! Thank you ladies! Keep up the great work!”
“Strangely enough I have a fair bit of experiences with many different post offices in the area and this location is by far one of the nicest. The employees have come to recognize me and I am able to joke around with them which breaks the usual PO tension.”
“We had some issues with a mail forwarding request and the mail not actually forwarding to requested address. Shawn called me when she was notified of the issue we were experiencing and confirmed details first, then took the initiative to call the other city post office where the update was to take place to get this corrected immediately which she did. This was so incredibly helpful and I really appreciate Shawn's help on this. She could have had me call the post office myself but she handled it for me and apologized, saying we shouldn't have to experience this. Thank you again Shawn! Appreciate you!”
8:30AM - 2:30PM
333 Busse Hwy, Park Ridge
Post Offices
“This post office is my favorite, as long as you go through the week. If you go on saturday you will have opposite experience. The lady that works on the weekend does anything she can to do as little as possible. Through the week the employees are so nice and make sure to put the tracking, shipping labels and or postage on my packages themselves ensuring it is done right, weekend lady makes you figure it out and then gets rude when it isnt how she says its supposed to be and says cant be sent that way. I even watched her make a woman black out and rewrite the address because it was "upside down" as if they keep your packages neatly stacked and dont just throw them around. Im pretty sure on that rare occasion they need to turn or flip a box to read address ?? will never visit on a saturday again if i can avoid it.”
“The lovely elderly lady who did our passports was just so kind gentle lovely spoke some words of wisdom to us and said if I was teaching my girls to write cursive I said yes she mentioned how sad that schools are not showing that anymore to students and she said make sure to practice because next time that you're here you will get to sign your own passport. She mentioned I won't be here anymore to witness but for sure you both will be back and that made me sad her saying that but what's overall customer service was amazing”
“I was returning a package today andhad the pleasure of meeting Haseena. She was kind and courteous, and provided great customer service! I was in and out in less than 5 minutes, thanks to Haseena's guidance...and her skills with packing tape! Thanks Haseena!”
“I went in today about a package I didn’t receive and everyone was nice! BUT BALIEY found my package and was a pleasure deal with! THANK YOU MAYWOOD POST OFFICE”
“This post office can get pretty busy, and there usually is only one person cashiering, and sometimes even doing passports on the side, but this is not the employees’ fault, its whoever does the scheduling, staffing, or hiring.
Anyways, Pat and Michael are always there to help with a smile even though they are usually a one-person team dealing with so much by themselves. Thank you both keep up the good work!”
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“I’ve always enjoyed prompt and good customer service at this location.
The only reason I give four stars is because they need to clean up and organise their walk-in customer area regularly .”