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“I had great customer service since I walked into the door. I was having issues with my screen not working on my IPhone & Melissa helped me. She greeted me, as soon as, I walked in. She asked me what I needed and within minutes she resolved the issue. Mind you all the Rockford stores were closed & I drove to the Belvidere store. She was patient, kind, and friendly.”
“I had a very bad experience at this T-mobile store. I was signed up for a phone that I NEVER received, and I am still being charged for it. This was never properly explained to me, and I did not agree to pay for a device I do not even have. I have tried to fix this issue, but no one has taken responsibility or provided a real solution. I feel completely misled and taken advantage of. Customers should be very careful and always double-check evrything before leaving triste store”
Internet Service Providers
Internet Service Providers
Internet Service Providers
“Terry was very kind and EXTREMELY helpful. He was the most helpful Verizon rep I've worked with in the 17 years I've been a customer. I will definitely be back to work with him again. He got 3 phones set up for us and ended up saving us money on our bill. Thanks again, and see you at The Sandwich Fair, Terry!”