“Nellie was the greatest helped and answered all of my questions. Thanks Nellie it was a pleasure. It took a little while to transfer everything but that was fine seeing that she was so beautiful I had to.Thanks again.”
“So far so GREAT!! VERY HAPPY with my new ride. I had my last phone for a good 3 years almost 4. Now I have this bad a$$ Boost/Galaxy A023 I believe is the model and I am completely happy so far with the service and my phone. I will leave more feedback as we go along.Thank you Boost!!”
“New staff is great there experience knowledgeable and friendly I'm not going to Rockford AT&T anymore, they can do same as corporate except more they went to my mom's house and setup her Internet free of charge and helped fix her email issue , it was the lady and guy from the store that went out not just a dispatched stranger, highly recommend this location for all your wireless needs”
“I had a very bad experience at this T-mobile store. I was signed up for a phone that I NEVER received, and I am still being charged for it. This was never properly explained to me, and I did not agree to pay for a device I do not even have. I have tried to fix this issue, but no one has taken responsibility or provided a real solution. I feel completely misled and taken advantage of. Customers should be very careful and always double-check evrything before leaving triste store”
“I decided to upgrade my phone because I had a nice incentive available through Verizon. I was in the store, a total of four times throughout the process, with the help of a young man named Taylor. He was so helpful, knowledgeable and pleasant to interact with and go through the whole process with. I’m 100% happy with how it all went!”