Cell Phone Stores in Rockford, IL

30 locations found near Rockford
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“Yadi and Zeke were so helpful for me and my parents. They stayed late to help us set up our new phones and answered all of our questions. So personable, kind, knowledgeable and overall the best! Can’t recommend them and this AT&T location. They deserve so much recognition!”

4.4 Superb119 Reviews

“Taylor was the young man who helped me at this Verizon office. He was extremely knowledgeable, kind, patient and extremely helpful. My problem was solved due to his knowledge and assistance. He is definitely an asset to Verizon.”

4.2 Good69 Reviews

“Estefania and Brenda are the bomb they gave me the best customer service ever ,better Than Metro pcs ! I got the Best Deal ever !I'm very happy with my new phone :)”

4.4 Superb40 Reviews

“Great service! Both the store manager John and the other girls were very nice and helpful with me but could TMobile put some chairs for customers and employees? They have to be standing all day. Not very considerate of both of us. I almost left because I had to wait standing for a long time.”

4.3 Superb41 Reviews

“I was at Boost Mobile asking Maria for helping fix an issue with both mone & my mother's cell phones. She was very polite, friendly, professional, & courteous as she always has been. She's a very helpful & knowledgeable young lady.”

4.3 Superb33 Reviews

“Very friendly atmosphere tell you very well to the neighboring people that live in the area get along well with them and they're very helpful regardless of what you need would recommend them highly stop in and visit”

4.2 Good40 Reviews

“This place is the best place for phone service. Dev, John, diva went above and beyond to help us set up a new line they literally went out of their way to help this place I give 5 stars.”

4.1 Good52 Reviews

“I went to 2 other cricket stores, one on East state by the DMV and the other on Broadway! Neither store would or wanted to help me!!! I went to this store and Casandra Pacis-Cota was the most helpful and polite worker Cricket has! I won't go to any other Cricket!!!!!”

4.1 Good48 Reviews

“With (2) Boost locations being temporary closed in the loves park area I was very disappointed on having to drive across town a big bummer ...but I felt I should take my son's advice to switch back to Boost Mobile !ALINA was my Sales Representative and she is Outstanding Professional !I have never had such Top Professional Service as I received from her !Thank You ALINA !!!”

4.5 Superb21 Reviews

“Stopped in to purchase an xfinity prepaid internet modem/router. It was in stock at the store. The salesperson who waited on me set up my account and I was on my way in less than 5 minutes. After I got home I unwittingly connected the router to the wrong coax cable, waited the 48 hours I was told it may take to complete the installation remotely and then called Comcast olin order to have a technician come to my house. Not the fault of Boost, though.”

4.3 Superb28 Reviews

“Dear Metro PCS and Metro PCS Cellular Phone Business Managers I have the PERFECT BESTEST IN-PERSON CUSTOMER SERVICE APPRECIATE SERVICE FROM JEFF AND J AND TONY , ARE VERY EXCELLENT, I THANK GOD FOR THIS STORE AND TO HAVE KNOWN THAT TRUE PROFESSIONAL CUSTOMER SERVICE STILL EXISTS AND I NEED EVERYONE FOR ,(EVERYONE ) INCLUDING J: Today is his Birthdate, I CONGRATULATE J FOR ALL INTERPERSONAL MARVELOUS EXPERIENCES I CANNOT ASK FOR MORE, HES DEFINITELY PREPARED FOR C.E.O* PREPARATION AT METRO PCS @3192 11TH NEEDS A HIGH CLASS RAISE AND I PUT MY 4 YEARS OF LOYALTY EXTREMELY HELPFUL, EXTREMELY PROFESSIONAL AND KNOWS THE BRANDS AND IS ALWAYS EXPLAINING ABOUT THE TABLETS, THE WI-FI AND ADDITIONAL PROMOTIONS LIKE A PHONE CASE OR CELL PHONE CHARGER. I LOVE THIS STORE I EILL COME HERE UNTIL I DIE THANKS JEFF, J, HAPPY BIRTHDAY ? AND TONY CONGRATS TO EVERYONE YOU DESERVE THE ABSOLUTELY BEST, LOVE ALL CUSTOMER'S IN ROCKFORD ILLINOIS ???”

4.3 Superb28 Reviews

“Big shout out to Elijah!! Thank you for being so kind and helpful! You went above and beyond in helping me get a new phone for my husband.. GOOD JOB my friend!Dear Management, please give this young man a raise!”

4.3 Superb22 Reviews

“The location on 11th st try telling me I needing to buy a new phone cause my Sims card was not reading so I went to the location on Broadway n talk to Sandra n she couldn't figure it out n I left n then came back to buy a new phone and instead selling me a new phone she went out her way to see if her sims would read n sure enough it did so I purchased a Sims card n it worked.”

3.9 Good36 Reviews

“Not much to share I just went in there to upload my new device. It only took a few minutes to set up and then it downloaded by itselfno chords no waving just hooking the phone up and all the storages came through in the next 2 to 3 hours to the new phone. Technology worked in my favor this time in that store for a limited time.......”

3.9 Good18 Reviews

“Very happy with my experience, came in and asked for help coming from Verizon I was surprised how smooth and easy it was, in fact I had the best phone buying experience ever! T-Mobile has great options right now and was able to get 2 phones out the door with a 3rd line free, now let’s see you do that Verizon and all within an hour!!!”

3.7 Good27 Reviews

“I have gotten my last two phones from here and the service is very good. The employee that's worked both times I was there was very nice. You can get a decent phone here for a good price”

3.5 Good31 Reviews

“Always a nice surprise when a phone store experience is positive! I went on Saturday, 1/15. I was frustrated with corporate for making me get a new phone, blaming 5g when my former phone was capable, so I came in right when they opened. Gleice was great, helpful calm and kind. Don't judge Cricket stores from your corporate phone experiences--locations like this more than compensate!”

3 Average10 Reviews

“Recently transferred for work 3 months ago from California and had the Amazing honor of meeting and talking to sweet kind caring Jayline in Customer Service on January 27 2021 at 6:47 P.M. She is One in a Million and I wish all stores had a Jayline because her personality is Above and Beyond. I just met her and she was like talking to a friend I've known since childhood. In all honestly I haven't been treated the best since moving to the Rockford area but Jayline took all of that stress away by just being her Sweet Awesome Fantastic self. Kindness goes far and more employees need to learn a thing or two about that from her. Thank you Jayline for the Superb Treatment! You Absolutely Rock! Your parents broke the mold when they had you! Stay Fabulous. I sure hope you get to read this :)”

2.9 Average14 Reviews

“Lavorie went above and beyond in customer service and was very much appreciated. She even stayed beyond closing to make sure we were set (thank you) with everything. I cannot say enough great things as she is perfect for her position.”

2.9 Average18 Reviews

“Jason was amazing!! His knowledge and multitasking was impeccable. What a great team member…!!! If anyone is in the Rockford area you absolutely have to go to this location for Verizon. Thanks Jason.”

3 Average48 Reviews

“Angelo helped my brother with his account/phone concerns. Angelo was friendly, efficient, and very knowledgeable. This was the second time we needed help, and Angelo came through both times. He's awesome!”

2.7 Average31 Reviews

“My parents (seniors) received excellent service & attention @ this location! Both the Manager & Keyan went above & beyond to assist them in every step of their transfer & set up! They are kind, patient, respectful, empathetic, courteous and extremely professional! Thank you both for everything!!”

2.8 Average96 Reviews

“Dukes N Lord's the top of the top stylist work here. Michelle can make you or your man super stylish with those clippers and shears its cool just to watch her work. Heather is another above the rest accomplished stylist. You get a high quality style at a reasonable price..so make sure to tip!”

1.5 Poor13 Reviews

“I know people won’t believe it, but the customer service at this store is great. Staff is friendly & every time I need to come here I’m in & out in a couple minutes.”

2.4 Poor116 Reviews

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