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“Vivek —is the guy to see at Glen Ellyn , Illinois, Verizon store. Spent time with us, informed us of promo’s, and friendly. What more can you ask for now a days you. 6/5/2024”
“Long time verizon customer but decided to switch carriers after repeated service issues. Lisa was a delight to work with!
Her as well as the assistant manager (Jon?) where both so wonderful and knowledgeable. I really appreciated the time and care they took to explain everything to me. Couldn't have asked for a better experience from start to finish!”
“I went to 3 places before choosing this company and I'm so glad I did.
The owner is quick, efficient and honest about the repairs. His prices are affordable and he's easy to work with. My family and I are only using this place going forward.”
“I recently went in for an upgrade, and Daniel patiently walked me through the process, showing me my options. He was very informative and kind. He even saved my family a good chunk of change on our monthly bill by discussing our add-ons. I ended up with a new phone and a lower monthly bill. I will definitely be going back for my next phone, and I'll be talking to Daniel for it!”
“Myron answered all our questions for myself and both my sons on all our devices. He is very experienced, extremely knowledgeable and so easy to work with. We specifically ask for Myron every time every time we come in!”
“Santos and the whole store was great. He helped me follow the insurance claim directions and was very helpful. They fixed my screen in 90 minutes. Excellent experience.”
“Best Verizon I’ve been to! Brandon was extremely helpful, kind, and patient with my family. He did all the work and was trustworthy throughout the entire process. Highly recommend this Verizon store to anyone and everyone!!!”
“I brought my Laptop into Xpress Cell for a repair. I needed a new back cover because the current cover is cracked. I received a callback for pricing and had a hassle free time.”
“My wife and I just left AT&T (PR) and had an awesome experience. Gabriel was absolutely great to deal with. He took the time to break down and explain our Mobile bill. My wife then asked him about AT&T internet and he broke that down for us as well. He was very informative and a pleasure to deal . He also managed to save us a substantial amount of $$! Thanks Gabriel”
“They helped me very well here. They explained everything to me. They transferred all my information to the new phone. I had cricket. And it changed me to boost mobile here and I'm happy. Thank you”
“Went to ATT to get all switch over to a better deal and was greeted by Mike. He made sure all was all setup and I can tell he knows ATT. Thank you Mike for your great service.”
“Steven was extremely helpful and pleasant to talk to. He was able to guide me through the trade in process and made everything very easy to understand. Steven’s professionalism took away the stress and anxiety that can come with getting a new phone. I would strongly recommend this location to anyone looking for a new phone.”
“I came back in to add to my Google review because Jack did such a wonderful job with me. He ordered me a Google Pixel 8 Pro and it was free with my trade in. He put all the information from my old phone on my new one. Jack is the best!”
“Found myself going back there after getting ripped off by Verizon. Never forgot good service. First thing I asked was is this the same owner from 5 years ago, yes she said.Once I needed a phone repaired and he sent me to a shop. Not selfish, not trying to push a phone just honest to goodness help. And so I return, permanently. Lesson learned, when you find good people stick with them.”
“Aimee was very knowledgeable about all the products.
I needed a data plan for my business mobile hotspot.
And she took the time to explain the service and plans to follow in a few days.
Highly recommend and I will be back.”
“Needed to get a new phone for my husband, although we were a little hesitant, we decided to step into the AT&T store, our experience was the best ever!! Alejandra was kind, personable helpful and very knowledgeable. If you are ever in the need for anything, go and ask for her, you won’t regret.”
“North Riverside agent Jorge C. is simply one of AT&T's best!! The switch from T-Mobile was challenging and tedious, and I had to return to the store twice for him to resolve the transfer issues. He was extremely helpful, and I was very impressed with his patience, politeness and professionalism throughout the entire transfer process. As someone with a 30-plus-year customer service background, I always make it a point to observe the demeanor of the person who's assisting me, and he passed with flying colours. He definitely deserves a FIVE-STAR rating.”
“Kelly you are the best! Let me tell you folks, I agree with Lisa B. Kelly had 3 customers that needed extensive assistance, but not me. LOL. Her voice tone was calm, yet professional. The way she handled each situation close to closing time, you would think the store just opened. I needed internet service immediately, just moved from Florida. Kelly provided me with the right equipment, explained what will happen, what I need to do, and it should take less than 15 minutes to set up. Got home and it took only 5. Kelly, listen to me, if you decide to go into another profession, choose Emergency Room, News Anchor or Radio host. Thank you again!”
“Went in to buy a charger and the manager Jackie provided me a quote for my business lines. I was not aware of the discount I got due to having my Internet with ATT. I will definitely be back to take advantage of this offer.”
“Hello we came to des Plaines store Omer quadruple help us loving our bill credit all extra charges we got up to $289.54 glad we came to store he was very helpful great rep to work with very knowledgeable”
“Wow...
They are amazing.
I thought I lost everything in my laptop, with the black screen of death.
Dropped off at 10am ready at 1pm.
Very friendly, Clean place
Top notch”
“Blanca and Mallisa was very helpful in providing excellence customer service and switch us from T-Mobile to AT&T. We came in looking for a senior wearable device for her safety when alone. Blanca explained the features of the galaxy 6 watch. She then looked at existing At&T home accounts to help of set the cost of the new device.
Blanca was a pleasure to work with and has a claming friendly attitude. This and her clear explanation.”
“This store is amazing! KC was so kind, efficient, patient and helpful. He went out of his way to help me fix errors on my phone and spent so much time answering all my questions. I highly recommend this store for your repair needs!”
“I had an incredible experience at the Verizon store. Amanda Rodriguez and customer representative Eric Castro provided exceptional service. Their professionalism, knowledge, and sincere politeness made the entire visit smooth and help me stress-free. They took the time to answer all my questions, explain every option clearly, and ensure I left completely satisfied.
Outstanding customer service from Amanda and Eric — highly recommended!”
“We came to AT&T the day after Christmas and hands down the BEST service! Gaby was so kind, informative, and helpful. She went above and beyond to even check our current account to see if there are opportunities for savings. Gaby has a warm and welcoming demeanor, just overall someone you can ask questions to and joke with. I highly recommend this location for all of your ATT needs.”
“I had an exceptional experience at Boost Mobile! The team there is truly top-notch. They fixed my phone quickly and efficiently, and the customer service was outstanding. The prices were excellent, and I couldn't be happier with the results. I highly recommend this location for all your phone repair needs - they've earned every one of these five stars!”
“Jonathan was helpful, efficient and patient. He helped me and my dad to upgrade our 5+ year old iphones without overselling to us and respecting that we wanted , what we wanted. He even helped to ship our phones to different addresses which was very helpful. Thanks for all your help!”
“I can't say enough positive things about this store. The staff was incredibly friendly and approachable, readily available to answer my questions and provide assistance. They made me feel welcomed and valued as a customer.”
“Great customer service. Great Personality. Helped me porting my number to boost and recovering my Gmail accounts on new phone.
Great budget friendly price, too.
Thanks, Harry.”
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“Siomara is very helpful, customer services friendly, has a passion for what she does I see how she takes care of her customer with a customer first friendly smile as she greets and interacts with the customer.”