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8:30AM - 5:30PM
60 Lake St, Northlake
Self Storage
“Great secure, clean and up to date storage lockers. Scott the manager in charge of the North Lake Metro Storage location, is a great guy to know and talk to if you have any issues or problems. Wish all managers were like him. Keep up the great work Scott and keep in touch.”
“There is just 1 cart right now that has an issue. It is the front wheel on the left side-it is missing. Needs to be replaced asap. The smaller cart that used to be there disappeared. The property manager Tamika is the best.”
“I've been using the storage for two years. I'd like to share the great experience I had. Let me start by thanking Marc, who was extremely helpful from day one to my move out day and answered all my questions with big professionalism. Over that time, I never had any problems and I'm thankful for it.”
“Ken and his team did a great job from start to finish with our move. Great communication and follow up. I don't want to move again, but if I do, Chicago Office Movers are my first choice.”
“Anita Provided Awesome Service Taking My Payment An Also Very Amazing Customer Service I Will Recommend To Family And Friends Thank Again Anita For Your Great Service”
8:30AM - 5:30PM
1N372 Main St, Glen Ellyn
Self Storage
“We were full time travelers and needed a place to secure our possessions for an extended period of time. We chose this one because of location and it was indoors. We rented for 8 years and 3 months. We just moved out because we bought a place out of state. We were very happy with the quality of the building, never a bug, not even a cobweb. It’s exceptionally clean. The staff appears frequently walking around checking the halls and cleaning any debris that may come in through the sliding doors or on items stored. Thank you again for your service and keeping our things safe and clean.”
“Tina was so helpful finding the best option for the space we needed. Her customer service made this experience the best!! If ever need another storage room we will definitely return! Thank you again Tina!!!”
“The people were fantastic - very kind and helpful - and the space was perfect. I could not have asked for anything more, and I would rent from them again without any doubt.”
“Very professional and courteous customer service from Evelyn the Property Manager at the Public Storage in Morton Grove. Very knowledgeable at her position and knows how to take care of customers properly so they leave happy and keep coming back.”
“Diane, manager of public storage at my location, was extremely helpful and very pleasant. I was very pleased with my first day encounter. The location is very clean and ample for my needs.”
“Very happy with this experience. Harmony (site manger) did an outstanding job of taking me through the lease experience. Very professional, knowledgeable and thorough. I highly recommend trading with Metro Self Storage in Oak Brook Terra ce.”
“This would easily have been a five if not for the damaged property, lack of response and the delivery driver. My move was from Midwest to the East coast. My experience with the team in Chicago was excellent. I was going into storage initially. I was told it would go into crates, I was told I could use my own blankets. No crates and my blankets disappeared in the process. The driver on the delivery end was very aggressive and was only concerned about how the outcome looked for him and not whether I was a satisfied customer. Moved items into the house to discover many items damaged. The major item was a stand up desk that I will have to replace at my cost.
Have reached out several times to the team in Chicago with no response. In the end it was disappointing.
I revised this to a 5 star, as it was my experience with the team in Chicago and that same team resolved all issues to my great satisfaction. I do believe I can recommend this team as they are very customer focused.”
“Stored my stuff for a year and this is one of the cleanest storage facilities I’ve ever been to. It was always very well kept. The moving process in and out was easy. I didn’t like that I had to buy a Cylinder lock when I already had a disc lock from previous storages, but that’s okay, it still worked out. Grateful for storage manager Sandra’s great customer service.”
“Dan and Ally were phenomenal in helping me set up my storage unit and explain all the details easily for me to understand and follow! If you’re looking for a place for Short or long-term storage extra space storage is a great choice! I’ve been a resident of the area for many decades, and this company has come in handy numerous times!”
“Very satisfied! Mike D. Was really helpful and insightful with my move in process! I got a unit near the loading dock. I even payed for a year straight! Also to mention i moved from another public storage because this one seems much more convenient for me with the parking it offers. Very satisfied customer here.
Thank you”
“Perry, the Store Manager, at the Harwood Heights location is very kind and eager to help! At move in, he showed me where my units were in the maze setup they had. Perry was very thorough with walking me through the steps of driving in, information about where to get cards and their hours. Highly recommend going here because of the customer service.”
“Very quick and efficient, amazing service, and a great price for 3 hours of work! The movers were very careful with our belongings and willing to move furniture in our designated areas. Would recommend this service over and over again!”
“12/9/25 Update : I needed yet another (third) rental. This time an outdoor spot and once again Liz.... Yep, Liz taken the time going over all documents, indicating where my spot will be & being kind as anyone should.
I wouldn't have thought of any other location.
Liz had been ever so helpful setting me up. Highly recommend.”
“I recently spoke with Chris and Carla about a question that required their assistance. They were extremely friendly and clear communicators, provided great advice, and accomplished the request quickly at exactly the right time. Thanks for the ongoing superb support!”
“I had a fantastic experience at Public Storage thanks to DD! Renting a storage unit isn’t usually something people look forward to, but she made the entire process easy, enjoyable, and stress-free.
DD took the time to help me find a unit that was convenient and easy to access. She didn’t just point me in the right direction she personally walked me back to the unit, showed me exactly where everything was, including where the carts are kept, and made sure I was comfortable with the layout.
What really stood out was her personality. She was friendly, professional, knowledgeable, and genuinely pleasant to work with. She turned what could have been a boring errand into a great customer service experience. Public Storage is lucky to have someone like DD on their team. Highly recommend working with her if you need a storage unit!”
“Delivery and assembly of yardbird patio set.
Great service! They arrived when they said they would. Assembled everything. And positioned the items in the locations we requested.”
“Needed a space to store my stuff while going through a really, really rough patch in life. Both Katherine and Rocko helped me find a good, affordable locker that suited my needs. Even when I may have extended my welcome past the posted hours, they were understanding of my situation, and treated me with respect. Great management, clean spaces, definitely plan on continuing to use this space or any other location of Extra Space Storage.”
“Theresa was very friendly and helpful finding me a unit closer to the elevator! I have a hard time getting around and being close to the elevator is essential! Thank you so much for your kindness and thoroughness!”
“Matthew was very accommodating, professional and shared a superior level of product knowledge and tenacity. His attentive mannerism and customer service was awesome. Thank you”
“Barb is the Best! Always at the desk and always with a smile. Feels like family every time I come in to pay my storage bill. Now if only this company could duplicate Her! They would corner the market! ???❤️”
“The CSR Mr Juan was an absolute pleasure helping me obtain coverage for my personal rental. He was kind, very patient and thorough walking me through the process.
I'm truly grateful for the wonderful experience provided Juan
THANK YOU VERY MUCH Bro!”
“Nice facility. Needs wifi for connecting to internet. The area there is awful for cellular service. It’s not just because it’s a big metal building. The carts need to be cleaned. Very dirty. Also it would be nice if they had carts with side support for mattresses and long materials like headboards. Kind of like the slotted carts Home Depot has for lumber and the like.”
“I recently moved into my new apartment with the help of All My Sons Moving, and overall I had a great experience. Jeremy and Luis were absolutely amazing — incredibly hardworking, friendly, and professional from start to finish. They handled my belongings with care and made the whole process feel smooth and stress-free.
My only complaint is the cost of wrapping the furniture, which ended up being much higher than I expected. I understand this pricing is out of the crew’s control, but it’s something future customers should be aware of.
That said, Jeremy and Luis truly went above and beyond, and their excellent service made a big difference. I really appreciated their effort and would recommend them based on the quality of their work.”
“The property manager Aldo at public storage is extremely professional and always willing to answer questions, excellent communication skills. I recommend this public storage to anyone looking for storage Space excellent! Excellent! Extremely clean facility”
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“Extremely nice people to deal with! Prices for units are reasonable and affordable! Lucy and Denise are very helpfull and caring people !! I would highly recommend this facility! Very clean buildings and storage units!! Spacious units with high ceilings! Facility is gated and always seems like someone is there and working in the office ready to help!! Thank you so much Denise and Lucy! Thanks to the rest of the staff as well for being nice and professional!”