“The move was extremely fast! Everyone was very professional and did a great job. Brandon Roman was very friendly and great to work with! Thank you Brandon and team!”
“I’m so grateful of the service provided to me by Anita and Luisa , they were very friendly and making me feel like I have a new family member , thank you for a great service”
“I moved back to Chicago recently and I used to have a storage last month, Scott was always nice and helpful, he always gave me the best offers too if I have to pay again another storage service I would definitely come here again, Thank you Scott!”
“I would love to say my experience at public Storage was delightful the customer service I received was the best. Nick was very knowledgeable about the property, pricing and etc....I would definitely recommend to my friends and family”
“They stand out as the top choice! They readily accommodate your requests and are eager to assist you throughout the process. I am extremely pleased with their service. The storage units are both secure and roomy. I'm thrilled that I chose them!”
9:30AM - 6PM
1N372 Main St, Glen Ellyn“Super helpful crew and they really care about their customers! They showed us around the facility and showed me how to work everything in the building. Thanks Michelle, Julian, and Frieda!”
“Sandra is the best employee metro has! She made it very easy to know what storage unit I needed . She was very polite , patient, and helpful. She was very understanding and helped me save time and money! 10/10 service would recommend anybody looking for a storage space.”
“Staff is always friendly and helpful. Units are nice, they are climate controlled, clean and easily accessible. Highly recommend. We just switched to a larger unit and the transfer process was easy and swift.”
“Khalilah was extremely helpful very patient. She helped me to get the app downloaded and assist me in getting my iPhone settings fix. Thanks for your help I really appreciate it.”
“The best location in the Northern Suburbs. The manager is very attentive, helpful and friendly. Very clean and easily accessible location. Thank you Rene for all your help.”
“The girl named lainie is absolutely unbelievable at her job, you need to give that woman a raise and a promotion, cause you'll never have anyone better there, and I've delt with the other of people there, they can't help me anytime I've asked.”
“This is a fantastic location for Mount Prospect residents, and the manager is a local guy who is extremely helpful and kind: Brent Busse. Not only is he very knowledgeable about everything with leasing a unit and all of the options that would meet our particular needs, because he is a lifelong MP native, he really cares about our customer experience more than most. He is not just a "corporate" face, rather, he treats us like a neighbor and takes time with us. I don't write a lot of reviews but when someone stands out, I want to call attention to them.”
“Incredible staff! They’re always willing to help with packages and available for questions anytime. Super clean facility and I’ll definitely recommend this location to friends and family!”
“This facility is very clean and modern with climate control. Also, David was very helpful and attentive with not just me but with the other customers as well (there was a difficult customer ahead of me, and I had to wait). Highly recommend this facility.”
“1st of all this facility is super clean. But the cherry on top was the outstanding service from Carlos! When you store your items at this place make sure to ask for Carlos! Super awesome, helpful, was calm and cheerful throughout my move. This made our day much easier. 5/5 would definitely recommend to all.Thanks again Carlos it was a long Saturday but you made it go by much easier!!”
“Went with my sister in law to rent a unit. Tracy was there and helped us out. She was really welcoming and very knowledgeable! She was able to give us some ideas of different size units and let us see them so we could really see what we exactly needed. Friendly and attentive and made this whole process easy!”
“Staff is super cool and informative. The place is clean and always have dollys available. Their move out policy is fair and posted in the lobby. The rates change just like any other storage place. I’m happy with my unit.”
“Eric was such a professional when I went to pay my rental storage space and had questions about payment issues. He explained and took the time to answer all my questions. He demonstrated excellent customer service. Thank you Eric for your expert assistance!”
“Barb and staff are excellent. I’ve been using public storage for many years now. Barb has been great at Hillside and now Lombard properties.Thank you Barb for going above and beyond!”
“I CAN'T SPEAK HIGHER ABOUT THIS PLACE!!! If you are an avid storage user/in and out of your storage facility often ; THEN THIS IS YOUR PLACE!!! It has the BEST MANAGER BAR NONE!!!! ROBERT HAS MADE MY BUISNESS BETTER BECAUSE OF HIS HELP, KNOWLEDGE AND EXPERIENCE!!!Total game changer, with a loading dock, state of the art facilities and the best staff I've ever worked with! If your in the northwest suburbs of Chicago or in and out of Ohare THEN MAKE SAFEGUARD STORAGE YOUR ONLY STORAGE SPACE!!!”
9:30AM - 6PM
3000 N River Rd, River Grove“Jeannie did a great job with helping me figure out and decide what would fit best for my situation. She answered every question confidently and fluently and made the experience lovely.”
“Came to the location price checking for a parking space , property Manager Angie was great very knowledgeable will def come back and store here and will recommend to friends and family .”
“Janine is a wonderful employee at Public Storage on Harlem and Grand Avenue! Every time I come up to Public Storage she is always polite, friendly and has a smile on her face. She is very clean and organized. She is patient with any questions I have. She is also super helpful and understanding with any concerns that I have. I can see that she is very passionate about her job! Overall she is a fantastic employee and I am always satisfied with her service and helpful feedbacks! THANK YOU JANINE! :)”
10AM - 6PM
747 Milwaukee Ave, Glenview“I was trying to get the online rate, however I was getting an error message. I decided to visit the local IStorage near me (Glenview). The lady that helped me got me the online rate and accommodating me 15 mins before their closing time she had a nice attitude and within minutes got my storage.”
“LOUISA .. was beyond outstanding, amazing and extremely professional. I highly recommend speaking with her if you’re lucky. Louisa was very helpful and calm and very patient with my questions and notes given to help me feel comfortable with the process of a rental. She’s amazing, thank you again for everything. The units ( inside controlled) are very nice and clean.”
“Angela at Addison is great ! She helped me upgrade to a bigger storage unit . This place is clean! each entrance has a cart so you can load . Pull in garage is very nice . Has a bathroom that’s clean . The best is the music they play when your moving your stuff in , I find myself singing along . Again this place is super clean ! Only thing I missed was the $25 credit I referred 2 people to this place . They also have storage unit . If you refer don’t forget to get your $25 credit . I missed both of mine .”
“The location is great and reasonable prices. This place is new cheap, super clean, safe and easy to access . There are plenty of parking spaces indoor and outdoor the temperature of the building Is perfect for the storage. Maria, the attendant, is very professional, polite and friendly. I recommend this place for people who are looking for extra storage for their belongings. I am really happy to find this place. Thank you Maria for doing a good job!”
9:30AM - 6PM
953 IL-83, Elmhurst“Absolutely delighted with the exceptional service provided by Tatianna, the store manager. Her professionalism, warmth, and dedication truly set the standard for customer experience. Tatianna's knowledge of the products and her willingness to go above and beyond to assist customers make every visit a pleasure. Highly recommend this store, thanks to Tatianna's outstanding leadership!”
“Lucy made things so easy for us!Friendly, charismatic and professional. She really made me feel I was making the right choice.Thank you so much Lucy hope to keep seeing you!”
“Lucy should have a raise! She was great, helped me so much loved how she interacts with us customers.. she is so happy and energetic. Is contagious!Recommend this location. Like my new space.”