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“Nader & Gustavo are very helpful. Came in at a late time looking for a smaller belt, they were helpful. Helped as much as they could. Very communicative. Not once did they stress or show signs of being annoyed.”
“Hybrid battery replacement went great. **Bruce is a top tier mechanic and an asset to this company! He was so comforting when answering all of my questions regarding install and warranties. He even pivoted from a shop appointment I’d made to doing a remote install when my battery (sooner than expected) died on my way into work the day before I was supposed to take my Prius into the shop! Install was done in the parking lot while I was at work, and I was able to walk out at night to a happy car that got me home safely!
Made a lifelong customer over here. I can’t sing their praises enough.”
8:30AM - 5:30PM
4120 W Belmont Ave, Chicago
Battery Stores
“They came highly recommended from friends who have gone to them before for batteries. I see why now, good service for a good price. I’ll definitely use them again.”
“Michael at O’Reilly Auto Parts was seriously a huge help yesterday. He came outside and helped replace windshield wipers on my wife’s car and when the first set didn’t fit, he went back and found the correct size at no extra cost. He even figured out how to install them on our Mazda, which honestly has a weird setup compared to most cars. Super patient, professional, and went above and beyond instead of just sending me on my way. Customer service like that is rare now. Thanks again Michael!”
“This was my third experience with this location. The staff welcomed me in without an appointment and after a quick evaluation, they had my tire patched and out the door in 20 minutes. Thanks- again!”
“My headlight was out, so I went to get a replacement. Eric helped me out and went above and beyond by actually installing the new bulb. We then checked the brake lights, and one of those was out too! Eric went back in, found the exact right one, and helped me install that as well. Super helpful, and made the whole process easy.”
8:30AM - 4:30PM
4555 W 59th St, Chicago
Battery Stores
“I went in today to get my phone screen fixed and within the hour it was fixed and like New again.The two guys at the desk were great .Efficient and prompt. Thanks so much ..Will definitely use this business again if needs be..5 ?”
“I had a problem with the Oriellys on Roosevelt road. And with one phone call this store the manager asked me for my account number and within minutes my problems was solved. The other Oriellys staff said my account number wasn't in there system and they couldn't add me in because only a store manager could do it and they didn't have one on duty. And they treated very disrespectful. I needed a Idling pully for a 2005 jeep grand Cherokee”
“The dude named Santiago was a big help. Im not too good with car parts let alone the issue with my vehicle but he really did his best to help me find the issue and give the best solution. Rest of the employees decent too very helpful ?”
“I needed a battery they had what I needed. They installed it, they really took great care of me a $100 less than Firestone. Unbelievable, thank you guys, great teamwork.”
“Go to this O’Reilly in Hickory Hills, not the AutoZone across the street! They have better customer service, better prices, and their system works.
I went to AutoZone for a cap. I gave them my license plate and VIN…. but they couldn’t find my vehicle in their system. They asked for my make and model, which I gave, then if it was a 4 or 6 cylinder. I was pretty sure it was 6 but wasn’t definite. When I said I didn’t know, the guy helping me made a comment I considered rude: “Usually people know that information.” I didn’t feel comfortable guessing 6 if I wasn’t sure.
I went back to my Jeep to check, but couldn’t find anything to confirm it. By the time I came back, it was another guy helping me. When I returned and said 6, they found a cap matching the illustration on mine, so it was 6 cylinder. The radiator cap I needed was over $100 and wasn’t in stock at AutoZone… He had a different cap in hand and said I could get that one, but I didn’t want to buy a cap that didn’t match mine. When I asked the difference, he said…. I don’t know, they’re both caps……
Like be fr….
Anyways, I didn’t buy anything and went to O’Reilly.
Oscar at O’Reilly was helpful from the start. He has a Jeep too, so from personal knowledge, he knew it was most likely a 6 cylinder. Their system actually worked, and he confirmed it for me … plus, to double-check, he even came outside to look at it. I didn’t expect him to do that, so when I noticed O’Reilly went the extra mile while AutoZone didn’t … especially after I had to go outside several times to get my VIN and figure out the cylinder count … I really appreciated it. Oscar suggested checking it right away and explained to me why I most likely needed a new cap. He seemed very knowledgeable. Plus, the exact cap my auto shop said I needed was $55 cheaper in O’Reilly .
Oscar was great … don’t waste your time or money at AutoZone in Hickory Hills... Go to O’Reilly!”
“Michael was an absolute angel and helped me make sure I was getting the right headlight bulb and also helped to replace them right away! While swapping out the bulb, a few regulars passed through asking questions and Michael helpfully answered and chatted making the whole experience feel more like popping over to a friend’s garage than a tedious trip to the parts store. Thank you !!”
7:30AM - 10PM
9659 W Grand Ave, Franklin Park
Battery Stores
“Been having issues with my check engine light for quite some time and decided to visit my neighborhood O’Reily’s, and I could not be more thankful that I did! I was immediately greeted by Bobby who was extremely personable and enthusiastic to help me and answer my questions. He went above and beyond assisting me in solving my issue and provided me with the advice and recommendations that I needed. He was very patient and gave me the long over due guidance that I have been needing with this frustrating situation… I usually go to Autozone, but thanks to Bobby I will be sure to patronize O’Reily’s instead! My car is running brand new and finally the check engine light is finally gone for good, thanks to Bobby’s guidance and recommendations!”
“Great, quick, and professional service. When I called a head they verified if they had the right battery for my car, gave me options when I arrived, and replaced my battery quickly.”
“I visit this store when we encountered the -19 weather. It was freezing cold and my car battery died out. I spoke with Jaime and he guaranteed that it might need a new battery. So I drove to the store and my car completely shut off. So I purchased a battery.
This man was so incredible, he installed the battery in my car, while going through this negative freezing weather. I’m so grateful for his kindness and patience. I don’t think anyone would have done what he did.
I’m beyond blessed for his actions.”
7:30AM - 10PM
1437 W North Ave, Melrose Park
Battery Stores
“These guys were phenomenal. I had already been to another auto parts store and they couldn’t help me with what I needed. I came here and they went above and beyond. The gentleman at the front desk, along with Jorge took their time, double-checked everything, made sure I was getting the right parts, and really worked with me to figure it out. You can tell they actually care about helping customers instead of just rushing you out the door. Highly recommend!!”
7:30AM - 10PM
3201 S Ashland Ave, Chicago
Battery Stores
“Needed a new battery and Cristal was more than willing to help me find a battery as well as install it. She’s very knowledgeable, she suggested some things I wasn’t even aware needed to be replaced and was enthusiastic with explaining why it would be beneficial to replace said parts. She was extremely patient and kind and connected very well with me. I hope the next time I need something she’s available to assist me.”
“Abraham did a wonderful job on explaining what parts I needed and the best route pricing wise. Even gave some suggestions to a few mechanic shops. 10/10 experience”
“Roberto is the greatest!!!! He helps me with all my car parts needs! I’m a very loyal customer because of him. Anything wrong with my car. I know exactly where to go. He’s never wrong!”
“5 stars for Wesley “I’m just a girl” and know nothing about cars or the things I need and he’s always been helpful and understanding fully makes me feel at ease walking in to ask “dumb questions” he’s always there to help THANK YOU this is the girl with the white ford truck who needed help adding oil to my truck YOU ARE APPRECIATED!”
“It was pouring rain I had no wipers and Noel came out and still helped install them, autozone was denying me the service will definitely start making this O’reilly’s my new go to auto part store!”
7:30AM - 10PM
2625 S Cicero Ave D, Cicero
Battery Stores
“David ,O'Reilly did an excellent job installing my Hyundai Accent Wiper Blades ! He even said I got $7.74 Refund
What Excellent Customer Service!
Adrian Alejandro”
“I love this place from the time, I walked though the door. Greeted by knowledgeable and professional staff members. These guys have every battery you can imagine. I brought in my cellphone to be repaired. Like magic, my cellphone was good to go. Thanks guys
I highly recommend this place .”
“I've had to use this store a couple few times because I'm a single mom and pretty handy so diy is a thing. They were very helpful each time I went including not having a taillight I needed which actually saved me almost $200 by finding it on eBay. Backward compliment but I can't say anything bad and the staff is very helpful.”
“My 1987 Caprice Estate wagon parts are some times hard to find.I go to Nick the Manager,and he finds my parts quick.I have been going to this store for years.Employees are knowledgeable and quick to help.I.also.have a 03 Taurus.They always have those parts(or will get them)
Thank you team members”
“I've had a great experience with this place each time I've gone. Victoria and their Asst. Manager Roderick were both super helpful in resolving my battery issue as well as my AC. I would recommend this location.”
“Best O'Reillys in the neighborhood. The staff always picks up the phone. Not only that, they always know what they're doing or what their talking about, and very swift about helping you.”
“Max went above and beyond to help us today. He was incredibly patient, friendly, and determined to find a solution that worked for us. Instead of just giving up when we ran into an issue, he took the time to think through our options and made sure we left with exactly what we needed. It’s rare to find someone who genuinely cares about helping customers the way he does. O’Reilly is lucky to have him on the team, we’ll definitely be coming back because of the excellent service we received. Thank you, Max!”
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“Let me tell you a little story about a guy that needed some auto parts... He didn't know where to go so he went to a grocery store... He didn't find any auto parts there... So he went to the post office but guess what they didn't have auto parts there either... So he gave up trying to find a place so he thought and thought about it really hard where oh where can he find auto parts!!! He really needed to find a place that had all that he could want and more... One day he googled where do I find auto parts... Guess where Google told him??? It was this place!!! This place has all the parts you could want AND MORE!!! More more and more!!! All the parts!!! Even ones that he didn't need...!!! They had aisles of parts and more in the back!!! All parts and even ones no one wants or needs!!! I hope that you are like the guy in the story and you come here to get your parts and more!!! Remember tell them TOPCAT from the Internet Google maps told you to come here!!!”