Verizon offers a wide range of mobile, 5G home internet, and business solutions at their Bloomingdale store. Customers can also conveniently place online orders for pickup in-store, with free 2-day shipping, express lockers, and same-day delivery options available. The store has received praise for its exceptional customer service, particularly from the manager, Austin, who was described as professional, patient, and knowledgeable in resolving customer issues. Customers have expressed gratitude for Austin's respectful and helpful approach, especially in assisting older adults with technology-related challenges. The store has also been commended for the quick and efficient service provided by staff members like Elizabeth, who was able to fix a customer's phone in a short amount of time. Overall, Verizon's Bloomingdale store has earned positive reviews for its convenient offerings and outstanding customer service.
We came in to upgrade a single phone, and Taya was very patient and did a great job answering all my questions. We ended up trading in two phones and she also told us about the Netflix and other promotions through Verizon.
April 2024
Thanks for one of manager, whose name Austin!This young man was very professional in his work and took care of my problem immediately as soon as I entered the building; he communicated very politely and professionally, leaving behind only a positive impression of this store. Thank you very much I am very Satisfied!
December 2023
Great customer service Elizabeth went beyond and helped with my account. She is amazing. Thank you Elizabeth
