“The Bloomingdale T-Mobile customer service was AMAZING! The Addison store is my usual; however, Bloomingdale is about 30 mins and it's worth it. The vibe when you walk in is inviting and the agents are extremely helpful.”
“Jen of the Geek Squad was fantastic by providing most patient and very knowledgeable service which gave me the confidence to buy a laptop computer at a great value!”
“I came in today to get a replacement for my phone, because my screen had gotten badly cracked yesterday and I was overdue for an upgrade. As someone who's been doing this song and dance every few years for almost two decades now, I'm used to this taking well over an hour or longer.
Jeremy walked up and helped me right away, was able to get me out of the store in less than 30 minutes, and helped me get a really nice phone. He was able to answer my questions on what make/model would be the best fit, which had a longer battery life, and if the UI of the phone I chose would be close enough to my previous one. He also saw that I had an outdated plan and was able to upgrade me to a better one that was a few dollars cheaper.
Truly, this was THE best experience I've ever had getting a new phone and I would recommend Jeremy to anyone going into the store. I'm glad to know there's a store in the area where I can go when I need to do this again without any hassle.”
“Spent over an hour here changing my business plan for something better. Jessica was SUPER helpful, patient, and kind. Really appreciated her help today as I’ve been having some phone issues.”