“I just wanted to express my deep appreciation to the 3 customer service gentlemen who were able to get my phone synched Thursday night after I changed my password and didn’t understand the warning message I received. For a senior, operating an iPhone feels like learning a second language and it is extremely frustrating to navigate my way through a sea of instructions on the website. Even though I had a hard time even articulating my problem to them, once they looked at my phone they were able to erase the warning. Please know how grateful I am for your patience and help.”
“I came in today to get a replacement for my phone, because my screen had gotten badly cracked yesterday and I was overdue for an upgrade. As someone who's been doing this song and dance every few years for almost two decades now, I'm used to this taking well over an hour or longer.
Jeremy walked up and helped me right away, was able to get me out of the store in less than 30 minutes, and helped me get a really nice phone. He was able to answer my questions on what make/model would be the best fit, which had a longer battery life, and if the UI of the phone I chose would be close enough to my previous one. He also saw that I had an outdated plan and was able to upgrade me to a better one that was a few dollars cheaper.
Truly, this was THE best experience I've ever had getting a new phone and I would recommend Jeremy to anyone going into the store. I'm glad to know there's a store in the area where I can go when I need to do this again without any hassle.”
11:00 AM - 6:00 PM
383 W Army Trail Rd Ste 600, Bloomingdale
Internet Service Providers
“The store manager is beyond helpful. Helped to lower my bill, while getting a brand new phone. She hooked me up with a case, screen protector etc. Def recommend if you’re ready to upgrade”
“Spent over an hour here changing my business plan for something better. Jessica was SUPER helpful, patient, and kind. Really appreciated her help today as I’ve been having some phone issues.”