This Walgreens location provides a generally positive customer experience with a clean store. Many customers report that the staff is nice and goes above and beyond, handling tasks like returns and exchanges quickly and without issue. The pharmacy service is described as wonderful, with a hard-working staff that works tirelessly to service customers in a timely manner despite being extremely busy. However, some note that you rarely see anyone around the store available to ask for help. A significant point of contention involves pharmacy policy. The acceptance of third-party prescription discount coupons, like Good Rx, is not consistent. According to policy, the on-duty pharmacist may choose whether to honor these coupons for certain medications. Some customers disagree with this policy, feeling it is enforced at will and is not fair to those who are financially struggling, as it selectively excludes certain medications. Despite this, there remains a lot of respect for the pharmacy staff and their huge responsibility to keep the public healthy, safe, and educated.
Ishta and Uzma are very compassionate about their jobs. They always make sure that my needs are met. If there’s a problem with my prescriptions they will explore all options of making sure things get settled
May 2026
Most friendly and welcoming Pharmacist's and beyond helpful staff that work at the Walgreens in Bloomingdale on Lake/Springfield. Thank you!
May 2026
Pharmacy has been repeatedly incredibly helpful filling medications and resolving issues with getting them filled, and have repeatedly helped find savings on meds, today Dan was the manager from behind the counter. Huge appreciation
