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3:30 - 5PM 10AM - 2:30PM
226 Yorktown Shopping Center, Lombard
Post Offices
“I left a whole lou button with over a thousand cash unzipped and Chris had it the whole time took nothing. This woman deserves a raise for this treatment cause anyone could’ve stole”
8:30AM - 4:30PM
42 Stephen St, Lemont
Post Offices
“I usually don't write reviews but we just left a post office with a smile. Wasn't expecting 5 star service but that's exactly what we got when getting my 6 month year olds passport. The staff treated us like their own family and the process went as smooth as it could. If you have post office type things to get taken care of, this is the place to go. I'll be going here for all my post office needs and might even stop in to say hi to the great staff they have working here.”
“My partner and myself went to two other US Post Office locations, Plainfield and Lisle, in which, we were told we were not able to access the passport services as a walk-in. The Warrenville Post Office both actually accepted us as walk-ins and were extremely helpful. The staff was friendly, responsive, personable, and knowledgeable. We waited for a family, who was having trouble completing the application, and the staff at the post office ensured we would get our passport that day. They took us into the passport office, even after the service was suppose to be done/closed for the day. The team handled us with care, accommodated the family before us and ourselves, and had the most amazing staff full of energetic and kind personalities. Truly, the best customer service experience both my partner and myself have ever experienced! I cannot express how grateful and appreciative we are for the individuals working on the day we stopped in. I can’t thank them enough for the hospitality and guidance offered!”
“Usually I come here after a less than satisfying trip to the Westmont Post Office and this location is a breath of fresh air. The employees are helpful and kind. Even when there is a long line behind me, they still don't rush or make it feel like I'm inconveniencing them.”
“You know, it's a rare occasion you go to the post office and not just have decent service but for somebody to be so delightful to work with and go completely above and beyond. Huge kudos to Lolita, she went completely above and beyond helping me with a couple of things and helping me get a refund for an item that never arrived on time for guaranteed service.
If you end up working with Lolita, you are going to be well taken care of. Every post office employee was as awesome as she was I would look for an excuse to mail stuff more often.”
“Nice friendly neighborhood Post Office! The people are always pleasant, helpful, and call the regular customers by name. Amanda cleans the lobby on her own time! That’s 5-Star customer service.”
“This is truly the USPS I’ve ever been to. I had trouble getting my fingerprints but both ladies there had so much patience with me and really tried everything what they can do to help me out for literally an hour and a half. And I eventually was able to get record from FBI within the day, thanks to the two best employees in this location. I can’t say enough how thankful I am for their persistence and service-mindedness. Thank you so much again!! You guys are the best!!”
“This is the best post office and I even drive out of my way a little bit just to come here. They're open JUST long enough after work hours (open until 6pm on weekdays!) so i can get my small etsy business orders out after my full time job. They always scan my packages without hesitation and with a smile, too! I'll never go to another post office again (and i've tried many over the years: Willow Springs, Bolingbrook, Westmont, Willowbrook, Oak Brook...) The workers are friendly, efficient, and never close a minute earlier than closing time. Thank you!”
“On the positive side, the workers were helpful when I had questions about international shipping. On the negative side, only two employees were working in the front, and I stood in line for about 10 minutes before receiving help. In comparison to other USPS locations, I would say this staff was more polite and helpful, and the wait time was about average.”
“I purchased online and felt scammed since there was no clear email so I called the 127 Annex and Joe picked up.
Tone was calm, he was patient and polite.
I didn’t have a tracking number but he still checked my mails and upon returning I had the number.
Joe checked several times and found out the carrier has my package to be delivered.
Great job Joe!”
8:30AM - 5PM
5 S Washington St Ste 105, Naperville
Post Offices
“I've sent packages occasionally in the past two years at this location and always had good service. Since I rarely use the postal service, I usually had questions on how different kinds of mail service work. Each time the employees there answered my questions patiently and helped me find the best rate. The packages I've sent so far have all reached their destinations in the time frame promised.”
“Our local post office opens at 8:30am perfect for dropping off packages or in my case picking up a last minute card and gift card. The employees are always helpful and professional even despite being understaffed at times. I especially enjoy coming here because it is easy to find parking and be in and out.”
“Really great to have an knowledgeable person available. The person who helped me today had an excellent attitude to all customerd, I observed her while in the wait line and she moved it fast with efficiency”
“Fast helpful easy peasy. Don't be afraid to ask for help for shipping. They will have answers and likely better suggestions. Time of day matters for crowds. But many empty times of the day”
“Today I had a pleasant experience at the Lisle USPS. The counterperson was exceptionally friendly and polite and my issue was resolved. I had stopped going to this, my local post office because the treatment I received from the workers was abominable and threatening. Hopefully this is a new crew, new start.”
8:30AM - 6:30PM
2 Plaza Dr, Woodridge
Post Offices
“Service is great but to actually call someone and to get through to someone is impossible it probably is easier to get through to the president or you name it they need to get a better system to speak to someone at the post office it is impossible and it's not fair and not right”
“I see a lot of negative reviews here, but I gotta say that my experience at this location has been pretty positive. My mail carrier is great and when I've gotten a notice that a delivery attempt was made, but no one was home, I've always been able to get it the next day without issue. The hours do make it tough, but luckily I have the flexibility to get to the facility when they are open. I did have to call once after tracking a package and finding out it was at the facility but hadn't been delivered. The individual I spoke with (I wish I'd gotten his name...) was helpful and pulled someone out of a meeting to help me track it down. They found the package and I picked it up later that day. Sometimes they get it right!!!”
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“I was afraid to come here after reading reviews but i had a great experience today. 3 females were working and they were all very polite and helpful.. they seemed upbeat to me. Very satisfied!”