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“Montry and Anum were both very patient informative and kind taking pressure off the customer by making lighthearted jokes and explain anything I didn’t understand everyone in the store seemed happy with their service will definitely come here for all shipping needs”
“I was recently tasked with obtaining quotes for a reusable crate to be used with a large piece of artwork. The dimensions were 125" x 78" x 7" and 425lbs. I contacted Craters and Freighters for a quote. They returned the quote very quickly and asked me questions I hadn't even thought to ask them or other vendors about my needs for this job. The initial visit with their team in our office put my mind at ease. When their crew came to our office and carefully removed the artwork they were friendly and efficient taking great care not to damage the wall or any furniture. Turnaround time for the job was very quick and the price were quoted was the price that we paid. Thank you for making me look good to my boss. So happy we found a reliable partner. My only request is that I would love to receive one of those pirate t-shirts your crew was wearing (see what I did there?). :)”
“We use this store all the time for our business shipping needs. Staff is great and never had a problem! Will continue to use them and recommend their store to others!”
“Brittney was so incredibly nice and personable! She was super thorough in going over my options, made sure my order was right and made me feel at home here. Cameron did a great job assisting her and making sure my project came out exactly how I needed it. I will be back for my business and personal needs thanks to the two of them!”
“I had an amazing experience at UPS, and I truly want to recognize Kalysha, Ivy, Ari, and Devin for their outstanding help in sending my packages to different states.
From the moment I walked in, they were welcoming, professional, and incredibly patient. They took the time to guide me through every step, helped me choose the most convenient shipping options, and ensured everything was handled smoothly—even during a busy time.
What really stood out was their humility and kindness. No matter how many questions I had, they answered each one with a smile and never made me feel rushed. Their positive attitude and dedication turned what could have been a stressful task into a very pleasant experience.
Thank you, Kalysha, Ivy, Ari, and Devin, for your exceptional service and care. UPS is truly lucky to have such wonderful team members!”
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“Fantastic customer service. Scheduling was quick and efficient. I received a phone call and text confirming exact arrival time on the day of the delivery. When they arrived, both men were professional and friendly and they did a wonderful job assembling our new outdoor furniture. We would happily use them again!”