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8:30AM - 6:30PM
2863 95th St #123, Naperville
Shipping Centers
“Everyone in this location is very friendly except the lady with curly hair, she's very rude and unprofessional. She has to learn how to treat her customers!”
“Every shipper/Receiver that allows overnight parking will be getting 5stars from me.
If you are delivering the next day, you can check in at night with the guard and they will let you stay. There is designated parking and plenty of room.
During the night check in is on East side (you will actually see the sign East docks)
We need more warehouses like this. Keep up the great work!!”
“I had a great experience at Mail Works where I popped in to buy something to solve a Christmas card envelope problem days before Christmas but instead got advice to do it for free. The advice worked flawlessly and now they’ve got a customer.”
“I am writing to commend a gentleman named Mike who opened the FedEx store today at 9 am. I had an exceptional experience thanks to his outstanding customer service. Mike was incredibly patient with me, taking the time to ensure I was doing okay despite also assisting two to three other customers simultaneously that were walking in. He consistently checked back with me to address my needs. His willingness to help is above and beyond and his knowledge of his work is impressive. What stood out the most was his genuinely happy attitude, especially on a Monday. His friendly greeting made it clear that he truly enjoys his job and I’ve observed he has return customers that enjoy his company. Mike brings trust and loyalty out of his customers. Mike's dedication and positive demeanor made my visit a pleasant one. He is a valuable asset to FedEx and this impression he left with me will make me come here instead of other locations or competitors. I will be back to see him! Thanks!”
“I just had a GREAT experience with this location. I had an issue tracking a package. The person (did not get a name) - assisted me. I had to disconnect - but this person (who is great) called me back to make sure she didn't leave a loose end. I appreciate this a great deal. I would say that these guys rock!”
“Stephanie was so helpful! We had to purchase packaging for a really important return. She found the right size and packed it for us while we waited. I appreciate that she understood how anxious I was about making sure it was well packed and that all documents were included.
Thank you Stephanie!!”
“Chirag Gandhi is a wonderful manager! I contacted him about Staples donating to a non-profit event for teachers. He was responsive and communicative. He even followed up to make sure everything went well (when he did not need to at all). He was wonderful to work with.”
“Very helpful manager. Shipped a box that another FedexOffice store refused to accept. The manager even taped the box himself. Will definitely go to this store instead of the one near me.”
“I don’t post many reviews but the A+++ customer service here compelled me. I needed to get a package shipped and use the Printers and I was greeted quickly, helped with the things I was there for, and they checked in to make sure everything was working okay. I have had unremarkable experiences at places like Staples in the past, but this will be my new go-to for printing needs!”
“Great people - Excellent services. Always trying to assist in the packaging & shipping process.
The modernization of having my list of people I ship to regularly is seamless and efficient on my time.”
“Great people, great store! They are always friendly, short wait times, and I've never had an issue with a package being shipped correctly in 20+ years.
Being kind to everyone when I'd guess 60% of their store traffic is people dropping off boxes and not even buying anything would be extremely difficult, but they do it!”
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“Had great customer service at this location. Employee, Charlie was very helpful, knowledgable, kind, professional with assisting me with my Amazon returned packages for the first time. I really appreciated the service of being treated like a very valuable customer!”