Verizon's store at Bradley offers a range of services for mobile phones, 5G home internet, and business needs. Customers can visit the store in person or shop online, with options for in-store appointment scheduling, online orders with free 2-day shipping, same-day delivery where available, and pickup through in-store or express lockers. The store staff are generally helpful and friendly, with positive experiences highlighting their assistance in setting up new lines, upgrading phones, and resolving issues. One customer praised a staff member for being helpful, not pushy, and making the experience smooth. Another appreciated the quick and reactive service despite a busy day. Customers also noted that the staff was respectful and accommodating, even during late hours, although some felt the store could have been more flexible with closing times. For example, one customer was disappointed that the store wouldn't stay open a few extra minutes to help with a quick phone upgrade, which they felt could have improved their experience. Overall, the store is recognized for its helpful and attentive team, with a notably positive comparison to another Verizon location previously visited. The store's friendly atmosphere and attentive service make it a good choice for those seeking mobile and internet solutions.
Normally Verizon stores are a horrendous experience that will make you never want to use a phone again. This dignified establishment will give you the opposite experience. Since that was so hassle free, I’m going to start an argument with my ex girlfriend just to feel a little trauma today.
September 2025
No, we haven't. A gentleman who took care of us was very knowledgeable. Very thorough and helped us a great deal
September 2025
The staff here are wonderfully helpful to my mom whenever she needs help with her phone. Gunner was exceptionally helpful, patient and is a 5⭐️ customer service rep!!!
