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“I thought I had to get a 200 dollar battery for my car; but the guy tested it and said I didn’t have to buy one. It’s simple but honest service is appreciated.”
“Christian was absolute the most helpful person i have been to at O’Reilly he changed my battery on my truck and made sure i had nothing wrong with it. Excelllent customer service!”
8:30AM - 3:30PM
4555 W 59th St, Chicago
Battery Stores
“I’m super impressed! We called ahead, got a quote for a used tire, and pulled up and only waited for 5 minutes or less. They instantly serviced us and the service only took about 10 minutes total, not even!
We were there for under 30 minutes, got our tire instantly replaced and got a GREAT DEAL!
100% recommend Tires Unlimited!”
“I stopped in to pick up some things for my son's car at the Countryside location. Needless to say, car parts are not my area of expertise. I received EXCELLENT customer service from Eric! He was beyond helpful and friendly. He even put on the new windshield wipers I purchased! Give him a raise!!”
“Fantastic customer service experience from Timothy at this location! He was knowledgeable, helpful, and friendly! He assisted me in getting me what I needed and giving recommendations about what he thought would be best for my car. Will definitely be back for other things in the future should I need them. Highly recommend O’Reilly’s and Timothy!”
“I had a problem with the Oriellys on Roosevelt road. And with one phone call this store the manager asked me for my account number and within minutes my problems was solved. The other Oriellys staff said my account number wasn't in there system and they couldn't add me in because only a store manager could do it and they didn't have one on duty. And they treated very disrespectful. I needed a Idling pully for a 2005 jeep grand Cherokee”
“outstanding custom service. i went to get a new headlight, with his assistance, the bulb was just loose. I did not need to buy one. He just fixed it for me. I did purchase another small bulb that was burnt out. The nice customer serviceman put it in for me. I would go to this shop they are very nice and helpful.”
7:30AM - 10PM
2625 S Cicero Ave D, Cicero
Battery Stores
“David ,O'Reilly did an excellent job installing my Hyundai Accent Wiper Blades ! He even said I got $7.74 Refund
What Excellent Customer Service!
Adrian Alejandro”
“Great neighborhood car parts store. Easy parking and simple store layout. The service is always friendly here. But it always seems like there are 1-2 few people working there. Between customers and customer phone calls, checking out isn’t exactly fast.”
7:30AM - 10PM
3305 W 115th St, Merrionette Park
Battery Stores
“Wayne at the Merrionette Park store is a great guy! I needed to change my brake light bulbs and he went out to the parking lot and did it without a problem! I will definitely go back for any other car needs I have.”
7:30AM - 10PM
14230 S Cicero Ave, Crestwood
Battery Stores
“O’Reilly’s in Crestwood provided the best experience I think I have ever had at an auto parts store! I went in thinking something was going on with my battery or alternator, but both tested good. Long story short, needed to replace my purge solenoid. The Store Manager Billy went above and beyond and replaced it for me in the parking lot. Thank you so much again!”
“Roberto is the greatest!!!! He helps me with all my car parts needs! I’m a very loyal customer because of him. Anything wrong with my car. I know exactly where to go. He’s never wrong!”
“It was pouring rain I had no wipers and Noel came out and still helped install them, autozone was denying me the service will definitely start making this O’reilly’s my new go to auto part store!”
“Just had a spectacular experience at this location. Angel and his crew were informative, speedy, and had me in and out with a freshly installed car battery in 20 minutes flat. Huge thumbs up!!”
7:30AM - 10PM
3201 S Ashland Ave, Chicago
Battery Stores
“It's been awhile since I stop foot in an auto parts store. The store unfortunately only had 1 employee, what is going on O'Reilly. Luckily for me Robert was on duty. He was on the phone nonstop taking care of customers. He was taking care of a vendor that was dropping off inventory. He took time to address my questions and provided his expertise in helping me with my problem, even though he was busy and alone. Thank you, Robert. O'Reilly is lucky to have such a great employee like you.”
7:30AM - 10PM
6710 W 111th St, Worth
Battery Stores
“Always my go-to store for auto parts. I've always had good experiences with the quality of their parts.
If something isn't right there's no hassle exchanging or returning parts.”
“Abraham did a wonderful job on explaining what parts I needed and the best route pricing wise. Even gave some suggestions to a few mechanic shops. 10/10 experience”
“I've been to other Auto Parts stores. However O'REILLY, is far the BEST. You have people like Wes and Raul who are excellent at what they do. The men are courteous, patient and helpful and they make you feel like home.”
“My experience was great. I was in serious need of a car battery with 30 minutes til close on a Friday night. Super helpful employee, Ozzie, grabbed my battery, practically ran to my car and. Got me out in 15 minutes. Good job.”
“I've had to use this store a couple few times because I'm a single mom and pretty handy so diy is a thing. They were very helpful each time I went including not having a taillight I needed which actually saved me almost $200 by finding it on eBay. Backward compliment but I can't say anything bad and the staff is very helpful.”
“Best O'Reillys in the neighborhood. The staff always picks up the phone. Not only that, they always know what they're doing or what their talking about, and very swift about helping you.”
“I was looking for a part for my Chevy captiva, Will the store manager was extremely helpful. He found the parts I needed one was on site the other had to be ordered. He explained the other part would come in a week and gave me the best time of that day to pick up the part to ensure the part is on site. Will was friendly, knowledgeable and valued my time as a customer. This is my first time coming to this store but it won’t be my last! In fact I will only buy any car parts I need at O’Reilly auto, this store!”
“The customer service at O'Reilly's is always really great. I've been to multiple locations across Chicagoland, and it never fails, consistent friendly attentive customer service. I can't say the same for the other auto parts stores.I've been to all of them, and I decided to put a review here because of the consistency of great customer service.”
“Sure glad I stopped in O'Reilly, in Harvey to get bulbs for my dimmer lights. James got the bulb I needed and tho they were busy, they even put the bulb in for me.. ?”
“Great service !!! The manger Eric -V and Damien-M was very helpful . I order a part online and the wrong part was in the box I went in the store to get help and Eric and Damien was soooo nice to me . This will be the only O’Reilly store I will ever go to . Thanks Guys for your great service !!! (Trisha -S ) :-)”
“I would have gave them 5 stars but they have me the wrong information today and I specifically and thoroughly explained my question. Nonetheless, I'll be back because humans make mistakes and hopefully tomorrow morning they'll make up for it”
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“My 1987 Caprice Estate wagon parts are some times hard to find.I go to Nick the Manager,and he finds my parts quick.I have been going to this store for years.Employees are knowledgeable and quick to help.I.also.have a 03 Taurus.They always have those parts(or will get them)
Thank you team members”