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“I fully and highly recommend Creative Covers, Inc. We were referred to this company by a family friend who has impeccable and trustworthy taste, and this company is another example of this. Creative Covers was easy to work with, communicated frequently by email throughout my research process, and asked clarifying questions when needed. I, and myself alone, made a significant error on the measuring and they were gracious and ABOVE AND BEYOND HELPFUL in taking the cover back, fixing it, and that to me is the essence of an amazing company- above and beyond when it comes to customer service. As I started with, I fully recommend this company to anyone looking for a high quality, superior-looking and fantastic cover for outdoor furniture. 10 out of 5 stars.”
“This Menards location is the one I visit most often and I know I can always count on it for plants and garden supplies, seasonal decor, and a killer snack aisle! Just need to remember to turn in those 11% rebates more often!”
“It's huge. Has a lot of everything needed for your home, garage. If you can't find what you are looking for they have enough staff walking around to assist you.”
“I just purchased a kitchen faucet from plumbing at the 4060 w 95th st location my frustration with matching the previous faucet was becoming exhausting due to no previous markings on the old faucet, Juan from plumbing was so helpful , knowledgeable and patient. Thank you so much juan.”
“I've been coming here for quite a while. They seem to always have everything In stock, very rarely, are they out of stock on certain things that I'm looking for I'll come back. The staff is very friendly and helpful.”
“Just wow. Walked in, so well staffed. Everyone’s on the move and the ones who aren’t are looking for someone to help. Felt like I was in twilight zone but in the best way possible. My local HD ain’t got nothing on this location. Bravo Addison HD!”
“I am a little bit overdue for this review, but it's extremely important that I voice my feelings, which I hope are read, and rewarded by Sheen ??? the Northlake Store Manager. I had a flooring project, which started off on a bad note, mostly my fault, but was then corrected by Debbie from the Flooring Department, who did an OUTSTANDING job of helping me to get it back on track. She was a one of a kind professional and personable customer service rep who went ABOVE AND BEYOND, INCLUDING POST INSTALLATION FOLLOW UP. I can't say enough good things about her, and hope that she gets recognized accordingly. In addition, upon return of my excess materials, and a drawn out discussion, I have to also say that Claudia, and Manager Raquel, also went above and beyond to help me with the challenging credit to my original purchase. All these ladies are the reason that I, and hopefully thousands others, will do business with your store, because they truly make a difference, which I know is the reason that I will remain a committed customer. Please tell each and every one of them how much they made my experience special, and satisfying, and that I look forward to doing business again ! Keep up the great work ladies !!!”
“I ordered my products online and picked them up the next day. There were some employees working behind the counter, but they seemed to be more interested in talking to each other, than servicing me.
Another man walked up, and went behind the counter. When he saw no one was servicing me, he quickly asked if I was being serviced.
Overall, aside from the initial encounter, things were okay. Employees should really be more customer friendly.”
“Very helpful staff. Reasonable prices.A year since I wrote this review, give or take, and I generally no longer go to Home Depot and Countryside Illinois because it appears multiple staff changes have caused the service in a variety of departments to diminish. They seem to be much more helpful at the local Menards. as long as I go to Home Depot in Countryside Monday through Friday between the hours of 8 AM and 4 PM I could expect reasonable help with better than average expertise. If I go at other times when I try not to if I go at all the staff working there to be poorly trained, particularly in lumber, plumbing, electricity, gardening, but the checkout is generally quick and easy.”
“Jackie with customer service is amazing! The spray head on our faucet stopped working and she quickly worked with the vendor to get us a replacement part. I highly recommend using Studio41.”
“This particular Menards is the largest Menards store I've come across. It's 2 stories and there's just about everything under the sun and stars in here.
They always seem to have the 11% rebate, maybe that's just a regular promotion now.
Parking is plentiful and ample handicap spots for patrons with disabilities.
Losing 2 hours in here isn't completely out of the ordinary.”
“I am a little bit overdue for this review, but it's extremely important that I voice my feelings, which I hope are read, and rewarded by Sheen ??? the Northlake Store Manager. I had a flooring project, which started off on a bad note, mostly my fault, but was then corrected by Debbie from the Flooring Department, who did an OUTSTANDING job of helping me to get it back on track. She was a one of a kind professional and personable customer service rep who went ABOVE AND BEYOND, INCLUDING POST INSTALLATION FOLLOW UP. I can't say enough good things about her, and hope that she gets recognized accordingly. In addition, upon return of my excess materials, and a drawn out discussion, I have to also say that Claudia, and Manager Raquel, also went above and beyond to help me with the challenging credit to my original purchase. All these ladies are the reason that I, and hopefully thousands others, will do business with your store, because they truly make a difference, which I know is the reason that I will remain a committed customer. Please tell each and every one of them how much they made my experience special, and satisfying, and that I look forward to doing business again ! Keep up the great work ladies !!!”
“Although I don't mind the natural smells hitting your senses as you walk in, the prices could be governed better. I paid twice I did last year for a lawn mower tune up kit. Another issue I have is the lack of floor personnel. I normally don't ask for help as I like to do the work myself and look around to find whatever it is I'm looking for, but if i can't find it, there's also nobody around to point you in the proper direction. Hence why I'm subtracting one star.”
“Good today.the girl was sociable at checkout rarely see that there..but I go back cause product n prices r great..n the rebate..you can't beat that....work on friendlier staff at checkout n u r perfect”
“Well stocked. Nice customer service. The gentleman who helped me and my mom carry a heavy item to our car was very nice and helpful. The young lady lifted a heavy bag to put it in my elderly mother's cart. I thank her for her kindness.”
“My mother and I were so very happy with the service that Joshua and Jose provided when we were there on Sat March 25th. They help find 8 hardware pulls in what one would call the needle in the haystack! They never gave up and could not have been more pleasant to deal with! They really know the meaning of great customer service. Many thanks to Joshua and Jose!,”
“Shout out to Jack at Customer Service. We were having trouble finding a gardening tool (clearance item that did not list the aisle and bay online, and couldn’t locate the item in the normal spot), so we visited the service desk just to get some direction. Jack not only proceeded to look for the item in the system, simultaneously acknowledged and assisted other customers who were in line on the other side of the desk, but cleared the line and then walked us over to the area and found it in top stock. Super helpful, courteous, definitely a 5 star experience. Thank you Jack!”
“I had to do a quick stop to get a humidifier filter. This very nice and friendly lady asked if I needed something, I asked where to find my item, and she nicely pointed to the right direction.”
“The Home Depot on Lincoln and McCormick in Chicago has the best customer service. My mom ordered blinds from there and there was some snafus but Karla and Noelle were so great resolving the issues. My mom is very happy. We will definitely make this our first choice for home improvement stores.”
“Just returned from home Depot
Every employee I met were very helpful and nice
But
Matt, Carlos, and Irving were outstanding
Went above and beyond and couldn't be nicer”
“Bought a fridge for 50% off, just a had big dent in the door.I got the protection plan too just in case the fridge didn't turn on, but we've been using it for 2 months now with no issues.”
“The best way to shop this store is to look up what you need on the website which tells you exactly which aisle the product is in. This saves a lot of time wandering around. Very nice feature that is not offered by a lot of other stores.”
“Last week, at Home Depot, North Avenue/Cicero, there were security officers inside and outside the store. I was provided with great service by Angel. He walked me directly to what I was looking for...the cashier Sherie provided me with pleasant check out service.”
“I always have an amazing experience at Lowes. Each employee is kind, friendly and knowledgeable, they are always ready to help you find what you are looking for with a big smile. I love shopping at Lowes because their prices are much cheaper than other stores. Every time I go to Lowes, I always find what I'm looking for and at very affordable prices. I went through a very hard situation this year, where my tenant vandalized and stole all the appliances from my apartment; I went to Lowes looking for appliances to replace the ones that were stolen, and the store manager Reymond was walking through that area and he asked me if I needed help finding something, I told him what had happened to me and he was very kind, and helped me find a stove, refrigerator and microwave at an affordable price. I walked out of Lowes with a big smile in my face and very thankful to Reymond Hernandez and his team for all the help. Thank you, guys, for giving me such an amazing experience and service. Will definitely go back again and recommend all my friends to go there. Thank you again! Great job!”
“The best experience I ever had in any Home Depot ever! I had gone to other Home Depot’s and had a couple bad experiences but this Home Depot is very well-kept and the associates are wonderful. The flooring associate, Axel, is very knowledgeable about the department and he helped me load my cart up. I didn’t even ask if he could load the cart up, he did it by himself. He’s so wonderful and cute.”
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“Shout out to Luis from what I remember one of the managers on the night shift he was very helpful and patient with me, he stick around with me over and hour just yo make sure I had everything I needed. Really thankfull.”