Fifth Third Bank & ATM is a well-established financial institution with a strong presence across several states, including Ohio, Kentucky, Florida, and others. It offers a range of services through its 1,191 full-service banking centers and over 2,500 ATMs, many located inside grocery stores and open seven days a week. The bank operates in multiple areas such as Commercial Banking, Branch Banking, Consumer Lending, and Wealth and Asset Management. Customers appreciate the friendly and professional service provided by the staff, with some branches receiving high praise for their helpfulness and kindness. For example, one customer highlighted how the female bankers were especially nice to their parents, and another expressed gratitude for a specific employee’s assistance. However, there are concerns about accessibility, as some customers noted the lack of a power door for handicapped or older clients, which has been a point of frustration despite being a known issue. Overall, the branch is valued for its excellent service, though improvements in accessibility could enhance the experience for all customers.
Very friendly and professional people at this particular branch. Pretty and Valerie are always ready to help with most of our requests. Definitely recommend
September 2025
I was having issues with my account and was very frustrated. I called the location and the man named Angel was very friendly, and solved the issue right away. I was able to log back in and access everything perfectly! Love this bank!
August 2025
I was very frustrated with my old bank and when I went into 5/3 and was warmly welcomed by Valerie, and she reassured me I would be taken care of here. I wish more banks had people who had compassion for others.
