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“Rema,Nina and Michele are exceptionally skillful,, and talented staff of this bank. they explain things clearly, solve problems quickly, and make my every visit smooth and stress-free.Every interaction with this team has been professional, helpful, and consistently excellent.
Highly recommend this branch for outstanding customer service.”
“Impressed with my visit here. Enlil, was knowledgeable about all products and assisted me with opening an account. Besides that, he discussed my credit goals and suggested cards that would help me reach them. Office was both pleasant and professional!”
“Helen is a banking professional! Top notch! She resolved the issues I had with her very quickly! She explained everything and told me about the bank's new products! I'm very happy I chose this bank and that they have such a knowledgeable employee! And she speaks both Russian and Ukrainian! I recommend this bank to everyone!”
“Very friendly and professional people at this particular branch.
Pretty and Valerie are always ready to help with most of our requests.
Definitely recommend”
“Thrilled to see Erica Bosso back at this location! What a dream team with Matthew, Adam and the friendly tellers. We have banked here for over 20 years and cannot say enough good things about First Am Buffalo Grove. They have been there for our financial needs over the years, always with a smile and a great attitude. A true neighborhood bank where everybody knows your name!”
“Big fan of this bank, especially this branch. I have been going here on a semi-regular basis and they have been fantastic to work with. They are pleasant and easily help me through my more complex issues. This branch is one of the reasons I continue to be a customer to this day.”
“We had some very negative issues happen recently to our PNC accounts. We called PNC and, very, very, very fortunately, received extremely excellent care through Kathy Alahmad. She worked with us very, very quickly and professionally. We had to create completely new accounts for everything and Kathy worked with us on everything to ensure it was all done correctly. It was highly excellent care and we appreciate it all. It's all complete now and we are back on track thanks to Kathy.”
“Daniel helped me with a number of issues no one else was able to solve, his level of professionalism is unmatched. I will be referring business to him. A very proficient individual with extensive expertise.”
“Odalys, thank you! You are the best bank account manager in the word. Thank you for resolving my online account access issues. God bless you for the wealth of your heart. Andrei.”
“The kindest and beautiful people are working here! I am foreigner, I don’t have US documents. They spend about two hours or more in fighting with system! And they win! I got my account! Thank you from all my heart!”
“Kerry Kilpatrick (personal banking) and Kellie Perrault (financial banking) stellar in all ways Been a long time customer for a reason If you're not happy I recommend trying Old National”
“It was a pleasant interaction with Christine. The explanation was clear and concise. However, the application process was too slow. It could be expedited to save more time.”
“New customer to Citibank. We went to the Buffalo Grove, IL branch to get a few things finalized. Very friendly service and a great rep, Alex. Everything was handled in a timely and professional manner. Thank you!”
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“Excellent service from Ms. Olivia Romo! The account opening and credit card application process was handled professionally and efficiently. She was courteous, knowledgeable, and always available to answer my questions. The experience was seamless from start to finish. Thank you for your outstanding customer service and dedication to helping clients.”