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“The bankers here are always helpful, efficient and always smiling . They ask how you’re doing and do such an incredible job! I’ve always had a great experience at this location. Today my banker was Josh, thanks Josh.”
“I had an excellent experience with Gaby Balbino. Despite it being close to closing time, Gaby went above and beyond to help me set up my business account. She was incredibly fast, efficient, and professional throughout the entire process. What stood out most was her friendly and helpful attitude—she made the experience stress-free and enjoyable. I truly appreciate her dedication and willingness to assist, even when it might have been easier to ask me to come back another day. Thank you, Gaby, for your exceptional service!”
“The employees at Deerfield Bank & Trust are wonderful. They go out of their way to help you. I have had interactions with both Liliana and Irina and they are very knowledgeable, kind and helpful. I highly recommend this bank.”
“I have never dealt with a bank where the customer service is so amazing. The tellers are friendly, the receptionist is so welcoming and the personal bankers are knowledgeable and understanding! I have dealt with many banks in the past but nobody can compare to the Lake Forest main bank! I will do as much business with LF bank as possible. Thank you for keeping the personal touch.”
“Great business place! Easy and fast service. Amar was my bank teller and he made it a convenient and safe transaction for me. Would definitely recommend him! Will be coming back to this branch.”
“Saya was a great help to me opening my checking and savings account, her customer service skills are wonderful always smiling and answering any questions i had thanks again Saya your the best Go open up an account ask for Saya!”
8:00 AM - 6:00 PM
1250 Village Dr, Arlington Heights
Investing
“I absolutely love LFB. I don't even live in Lake Forest, but my sister does and LFB is her bank so I'm a devoted customer. The personal relationships that they form with their customers is such a refreshing way to do business. Shilpa and Tom are just fantastic - they seem to know everyone who walks in and they have the same professionalism and friendly demeanor with each and every customer, every time. Also, I've been to the drive thru at the other branches when I have my dog in the car with me and they always send a dog treat out for him with my deposit slip. Such a small gesture sets LFB from the other massive banks who have to seek out government assistance because their ridiculous fees aren't enough to keep them afloat. If you are tired of being just another number at your bank and not being able to talk to a human when you call, go see Shilpa or Tom!”
“Donya was so very helpful to me today! I had a big coin stash to cash in and she assisted me even though I do not have an account at Northbrook Bank. I will honestly think about going to this bank now because of the amazing level of customer service she provided. Both ladies at the front were very welcoming and helpful. I cannot thank them enough! It is so nice to go in and be helped to this degree.”
“The teller (? Jarvana) at the drive up window went above & beyond to assist my mom with ordering a new debit card. Her help & extra time/phone call was greatly appreciated.”
“Ive been banking here for many years. Their personal banking services, and their customer services are absolutely great. Their tellers are always friendly and their personal bankers (especially Catherine and Denise) are super helpful. Their online bill pay works well for both business and consumer banking and allows transfers, etc. They always have good coffee and snacks/treats for the kids and in general it is a pleasure to stop by the bank. I've never tried to borrow money from Wintrust.”
“Needed a large sum of nickels- the wonderful ladies at this branch accommodated my request that day; even provided me with a bag to carry all the coins. The transaction went smooth. Super professional and such fabulous customer service something that is lacking these days. Thank you!!!!”
“It is always a pleasure working with everyone at Invesco. Keith, Ryan and Nilu have a thorough understanding of investing, tax laws and real estate . Also, they offer numerous educational classes so everyone has the opportunity to learn about both simple and complex strategies to grow their wealth.”
“I have been a customer at Libertyville Bank and Trust since they opened many years ago. I really appreciate the small-town vibe of the bank and the exceptional customer service they provide. I have recommended the bank to many friends who have had to pay fees to withdraw their own money from their banks. :)”
“I have been banking with Village Bank since they opened up quite a few years ago. I have always found the employees very helpful and friendly. I usually go to the Palwaukee Plaza branch, nice people, convenient parking, and a coin counting machine. I can't ask for anything else. Bill R.”
“I called Barb Kubas needing a letter written and notarized. She was so very helpful got me what I needed in under an hour. This is a perfect example of why we bank with Lake Forest Bank. Excellent customer service!”
“Kristina, Marty and their staff go above and beyond in order to ensure customer satisfaction. I transferred a lot of my accounts from another bank and it was a great decision. I highly recommend Wintrust Bank especially the Norridge and Des Plaines branches.”
“When I lived in Mundelein this was my preferred bank. It was a bummer when I had to go to the bank on Maple, but it was only because this bank didn't have the printer to give me a new debit card. I assume because they're a smaller establishment? The employees were always very kind to me and my children (if they tagged along). Complementary coffee, water, and candy was sometimes available if there was a wait for a banker. If I ever did have an issue they were very apologetic and worked hard to resolve my problem. I know most are quick to leave negative reviews, but after moving away I miss this bank. I now frequent a Wintrust near my new residence and it can't hold a candle to this branch.”
“Adam was exceptionally patient and informative. He showed this Boomer how to take charge of her Schwab accounts. I'm a bit slow with technology, but I feel confident I can manage things now. Especially since Adam is just a phone call away!”
“Best bank around! Been with em for about a decade and they've proved to be helpful, loyal, convenient and just overall enjoyable with a wonderful staff. Hands down- 6 stars!”
“My dad has a local account here and the tellers are very nice. I hate to say it, but I am very lazy and use the drive-thru window instead of walking into the bank. I especially like the holiday decorated deposit slips that they use...a little cheer for the sometimes drab winter weather. A word to the wise, don't even attempt to make a left turn headed westbound on Shermer or you're asking for an accident.”
“Awesome branch with helpful employees. Part of the Wintrust network of banks. I'd much rather support local/regional businesses instead of the mega-corporations. You'll find personalized service and old-school hospitality here.”
8:30AM - 4:30PM
479 E Business Center Dr Ste 109, Mt Prospect
Investing
“Tony has taken care of our finances for more than 25 years. He has always had our best interest in mind. We are now set up for our “Golden” years as he continues to look after our finances. His attention to detail is amazing . You could not be in better hands. He and his staff are simply outstanding!”
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“My wife and I had 6 financial advisors over 15 years, all of which offered only their company’s products for investment. In 2013, on a whim and with some skepticism, we attended a Steve Lewit dinner/seminar. Until that seminar, we had never heard the term “fiduciary”, much less know its meaning. Steve’s presentation sounded interesting and we decided to make an appointment with him to go over our finances. When Steve asked us our priority, we answered monthly income for retirement. Steve and his team then put together a plan that met our retirement income wishes, utilizing products of a few different companies. So we decided to again change advisors and move our assets into Steve’s recommended portfolio. Now, 9-years later, we are very happy to state that those expectations have been exceeded, as our monthly retirement income is more than was planned. A financial advisor that is a fiduciary (like SGL) made all the difference for us. We currently live in a Florida retirement community and recently discussed how lucky we are to have no money worries at this point in our lives. Had it not been for Steve and SGL, we wouldn’t be in this position. And even though we live in Florida, SGL still handles our financial planning and investments, and we couldn’t be happier with the results.”