5634 West 87th Street, Burbank IL 60459
“I received excellent help from Karen. She guided me with my choice of paint for my bathroom. She also shared with me other helpful painting tips. I will be coming back.”
7600 La Crosse Avenue, Burbank IL 60459
“Rarely shop there, but because of that I can see that store is getting better(bigger selection/better quality) over time. Good selection of all kinds of tools at reasonable prices.”
18 South Sangamon Street, Chicago IL 60607
“Exceptional Experience with JC Licht – From Design to Installation! I had an exceptional experience working with JC Licht for my new window treatments, and I couldn’t be happier with the entire process from start to finish. Everyone I worked with was professional, responsive, and genuinely committed to making sure everything went smoothly. A special thank you to Emily B., my consultant, who was wonderful to work with. She took the time to truly understand the look and feel I was trying to achieve in my condo and was able to capture my vision perfectly. Her expertise, attention to detail, and ability to listen to what I wanted made the design process easy and enjoyable. The finished window treatments look beautiful and are exactly what I was hoping for. I also want to recognize Lisa in the main office, who went above and beyond to make the process as easy as possible. I needed several documents for my HOA, and Lisa was incredibly gracious and helpful in making sure I received everything I needed. She even went out to the loading dock herself to locate my window treatments and let me know how much each box weighed—such a thoughtful extra step that was very much appreciated! Lisa also called to remind me about Rob’s upcoming installation and made sure all of my questions were answered. Her communication and customer service were outstanding. And Rob, the installer, was fantastic. He was professional, efficient, and meticulous. He carefully took the measurements, removed my existing window treatments, and installed the new ones without any issues. The work was completed fairly quickly, everything was done properly, and he left absolutely no mess behind. It is rare to have such a consistently positive experience with every person involved in a project. Emily, Lisa, and Rob each played an important role in making this experience exceptional. Their professionalism, attention to detail, communication, and willingness to go the extra mile really stood out. I am extremely pleased with my new window treatments and would highly recommend JC Licht to anyone looking for beautiful window treatments and outstanding customer service. Five stars all around!”
8914 Odell Avenue, Bridgeview IL 60455
“Ahmad was fast to help me on a Saturday before the store open took my phone call he went out of his way to call his resources and get me the parts I needed fair prices and amazing service give Jenin a chance!”
900 East 31st Street, La Grange Park IL 60526
“The BEST service I could have ever experienced. Nice people , waited for me to pick up a part after hours. I recommend this place. I will drive from Elmhurst to shop there from now on.”
204 West 83rd Street, Chicago IL 60620
“I've been ordering from Regina for years now. She's always helpful and meets all my cabinetry needs for my clients. Looking forward to new projects with her.”
6604 West Cermak Road, Berwyn IL 60402
“Little more than I wanted to pay but with it Ace Hardware fair price great quality box fan. Super helpful friendly and respectful staff clean organized store and fast check out I'm very pleased”
1201 St Charles Rd, Maywood IL 60153
“For truck drivers... entrance is the west gate. Pull up to the gate and call the number posted. Pretty easy backing. Unload time is about an hour. Getting to the delivery can have some tight turns but overall not bad.”
60 LaGrange Road, La Grange IL 60525
“Excellent service on the lighting department. Number one the array of lighting is so fantastic. Each fixture is work of Art. They have a giant computer screen that you can scroll through to see every and any light fixture on the planet is totally enjoyable. My designer at the store is Katie and she was just perfect for me. Excellent communication, relaxed, friendly made it so easy for me to spend my money at Hortons. I will be back and I highly encourage anybody to come to the store it does say Ace hardware Hortons. The lighting is upstairs and the hardware section is downstairs.”
4415 W Madison St, Chicago IL 60624
“King’s Hardware is a true neighborhood gem. The staff are friendly, knowledgeable, and always ready to help you find exactly what you need. The store may not be huge, but it’s well stocked and organized. I appreciate the personal service you just don’t get at big chain stores.”
6465 West 127th Street, Palos Heights IL 60463
“The employees are ALL TOP NOTCH, and friendly. Immediately available to help when walking in the door. They offer good advice when asked. Recently, Kathleen went out of her way when I came in requesting a large box for personal shipping purposes. She said to come back the next day. A lawnmower was unboxed to provide the box I needed. She could have just said they didn't have a box, however, made the extra effort to please a customer. Very impressive. Greg H.”
440 North Orleans Street, Chicago IL 60654
“Val is the absolute best! Not only were they incredibly knowledgeable and helpful, but so kind too. They are the reason I will continue to shop at ACE. Shout out to Val!!!”
6908 West Archer Avenue, Chicago IL 60638
“The employees are very friendly and helpful. I went there and looking for some special glue and the young lady showed me the glue and other products that were very useful”
835 Burlington Avenue, Western Springs IL 60558
“Locked my keys in my car. These guys helped me to get back in AND didn't want to charge me anything. I forced some cash in them (but not enough). Still some great people in this world who don't stepping in and helping someone in a bind. BIG THANKS!”
7449 Madison St, Forest Park IL 60130
“Here's what I love about Shauer's Hardware: Everything. From the cast hammer door-pull to the wooden floors, to the back counter where they make keys, it's delightful. They almost always have what I need. The best part is the people who work there. They'll help you find whatever you came in for. They'll help you figure out what you need to get a project done. They're kind and courteous and know their stuff. They've never been patronizing to me (a female DYIer). You don't have to wander around looking for someone to help–THEY find YOU. I always leave there with a smile on my face and my faith in humanity intact. I love this place so much.”
3404 West 95th Street, Evergreen Park IL 60805
“The customer service at the Evergreen Park location is exceptional. The staff is very attentive and knowledgeable. But the service makes spending a little extra worth it.”
7610 West 111th Street, Palos Hills IL 60465
“I ordered online and order was ready in less than 30 minutes. I arrived to store same day, was greeted lightly at entry but once I made it to pick up counter in back, it was comically inviting with Ken and another associate who was clocking out. I was able to get in on the joke a little but it was cute. Ken was great and helpful with immediately getting my order and confirming, once done he came out and said he would commute it to my car for me. I had questions about other salts and he was very helpful and friendly. Store is clean. Very quite well organized. Highly recommend”
3111 West 111th Street, Chicago IL 60655
“True Value has been here forever. It is clean and the staff is friendly. They pretty much have everything you need and they know what they are talking about. Don’t hesitate to ask a question if you don’t know what to buy.”
11201 S Vincennes Ave, Chicago IL 60643
“VERY COURTEOUS! I LOVE THAT THEY HAVE PARTS & TOOLS, SERVICES THAT BIG STORES JUST WANT LOTS OF MONEY FOR. I LOVE THIS HARDWARE STORE CLOSES IN THE COMMUNITY & IS WELL NEEDED! ?”
3316 S Halsted St, Chicago IL 60608
“Mr Jerry and her wife are the most amazing people ever and their hardware store has everything! It's an institution in Bridgeport, I don't know neighborhood will be without this place.”
10340 South Kedzie Avenue, Chicago IL 60655
“Jon was great helping me and my mother with our license plates to be stationed on the front of our vehicle. He was super helpful, friendly, and went out of his way to ensure we were helped. I would highly recommend this store and recommend Jon’s amazing help. It was our first time here and our experience was a 10/10. Thank you!”
2141 W Cermak Rd, Chicago IL 60608
“I took a 30-minute ride on one of the coldest days -6 just to come here and get some keys made. I hadn’t been in this neighborhood in a long time the guy that attended me was very polite and helpful. I’ll try to come again.”
2755 West Cermak Road, Chicago IL 60608
“This hardware store is a neighborhood jewel! It is run by people who know how to make repairs. They are happy to answer questions, give sound advice and often times will fix things for you without asking for compensation for their considerable skills. Every neighborhood would be enriched by such a place. It is an anchor of the community.”
8641 Ogden Avenue, Lyons IL 60534
“I should have gone here instead of wasting my time at Western Springs Hardware and Home Depot!! The guys at Harlem had EXACTLY what I needed within 3 minutes of me walking in the front door!! All 3 guys were helpful, knowledgeable, funny and just all around GREAT!! For all your plumbing needs, go here, NOT the other places!!”
6316-18 Ogden Avenue, Berwyn IL 60402
“First time coming in here and I was impressed by the selection of paint options. But what most stood out to me was the incredible service I received from Jayleen! She was informative and helpful with assisting me pick out paint for my home. I will definitely be back here for any other items I may need in the future. I recommend asking for her when you come in!”
6401 S Archer Rd, Summit IL 60501
“This is a great little hardware store at a very convenient location. While it's certainly no big box giant, it still has a surprisingly broad selection of items, and quite often saves us from having to drive to one of the larger hardware stores. The staff here are also friendly and helpful.”
9001 South Green Street, Chicago IL 60620
“Best place to come , Deb bob and Tim are very knowledgeable, been dealing with them for years, if I could leave more stars I would , -James JB’s sewer and plumbing services”
1323 W 18th St, Chicago IL 60608
“Alvarez Hardware is my go to for quick home projects. The staff is knowledgeable, patient, and easy to talk to. The store is organized and well stocked for its size. Always a smooth and pleasant visit.”
3145 South Ashland Avenue, Chicago IL 60608
“i wish i could give BOB more than 5 stars- he is helpful and wonderfull. Bob went above and beyond to help me GIVE BOB a shout out when you go in there- He is your No.1 man”
11813 South Michigan Avenue, Chicago IL 60628
“I wouldn't compare Plaza True Value with big box stores (Home Depot and Menards) or even Ace, because they provide services that other stores don't, such as window screens, window panes, and rekeying locks. Super helpful and friendly staff too.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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